Junior UX Researcher at LiveRamp

San Francisco, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Data PrivacyIndustries

Requirements

Proven track record of influencing product direction with actionable customer insights
2+ years of experience in UX research (or UX/product design with a strong research focus)
Bachelor’s degree in Human-Computer Interaction, Cognitive Psychology, Computer Science, or a related field
An online case-study portfolio showcasing research artifacts, process, and impact (required for consideration)
Experience leveraging research outputs to remove roadblocks, reduce churn, and help teams deliver on outcomes while strengthening relationships across teams and with end users
Comfortable working with large product analytics datasets; base-level proficiency in data analytics languages such as Python and SQL
Strong communication and collaboration skills; able to advocate for users and drive action on insights across diverse stakeholders
Preferred Skills
Experience in enterprise SaaS and/or AdTech
Experience with business intelligence or data visualization products
Experience with telemetry and instrumentation data analysis
Experience using AI tools or agents (e.g., NotebookLM, Gemini) within a research practice
Master’s degree in Human-Computer Interaction, Product Design, Cognitive Psychology, or a related field

Responsibilities

Conduct user research using both quantitative methods (e.g., benchmarking, surveys, product analytics) and qualitative methods (e.g., usability studies, contextual inquiry, hypothesis testing)
Analyze and synthesize findings to deliver actionable insights across discovery, ideation, and development phases
Evangelize user-centered methods and guide partners who are conducting their own research to uphold quality and consistency
Develop research strategies throughout the product lifecycle—from concept to launch—and for ongoing optimization of experiences
Partner closely with product and design to define and track key product metrics that measure progress of user experiences toward critical business objectives

Skills

UX Research

Quantitative Methods

Surveys

Product Analytics

Qualitative Methods

Usability Studies

Contextual Inquiry

Hypothesis Testing

Research Synthesis

User-Centered Design

LiveRamp

Identity platform for people-based marketing

About LiveRamp

LiveRamp offers an identity platform that connects people, data, and devices for effective marketing. This platform supports people-based marketing, allowing businesses to target their audiences more accurately. LiveRamp operates on a subscription model, providing services like data onboarding and identity resolution to help clients unify and analyze their data. The company aims to empower businesses to use data responsibly while enhancing customer experiences.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$15.6MTotal Funding

IPOCompany Stage

Data & Analytics, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Remote Work Options

Unlimited Paid Time Off

Paid Holidays

Paid Parental Leave

Employee Stock Purchase Plan

Wellness Program

Risks

Competitors' adoption of data clean rooms may dilute LiveRamp's market share.

DIRECTV partnership success depends on streaming platform user growth.

Life360's ad business growth could conflict with LiveRamp's existing clients.

Differentiation

LiveRamp offers a fully interoperable infrastructure for end-to-end addressability.

The platform ensures safe and responsible consumer data usage, crucial in today's privacy-conscious world.

LiveRamp's subscription model provides clients with data onboarding, identity resolution, and connectivity.

Upsides

Growing demand for data clean rooms enhances LiveRamp's market position.

Phasing out of third-party cookies boosts interest in identity resolution solutions.

Partnerships with streaming platforms expand LiveRamp's digital advertising reach.

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