Junior Loan Officer (Hybrid, in office up to 3x per week) at Hartford Financial Services

McKinney, Texas, United States

Hartford Financial Services Logo
Not SpecifiedCompensation
Internship, Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Financial Services, Mortgage LendingIndustries

Requirements

  • High School diploma or general education degree (GED)
  • 2 years of completed college coursework at an accredited institution (4-year degree highly preferred)
  • Self-motivated and achievement-oriented
  • Willing to work in a high-energy environment and provide a high level of service to clientele
  • Ability to grasp new concepts and master new loan products
  • Ability to work effectively with computers and technology
  • Experience with Encompass and Velocify is a plus but not required
  • Willing to work hybrid (in office up to 3x per week)

Responsibilities

  • Performs regular administrative duties as needed for the Sales team including telephone support, document collection, and fulfillment
  • Processes correspondence, files and performs other specific duties for the Sales team
  • Manages pipeline for the Sales team to include making sure compliance, disclosure, and redisclosure requirements are met
  • Serves as Sales, administrative, or fulfillment backup whenever a team member is on Paid Time Off or cannot otherwise respond in a timely fashion
  • Handles incoming calls and performs outbound calls to customers seeking a loan from Cascade
  • Assists in gathering loan documentation including customer-executed documents
  • Helps to prepare files for submission working as needed with Operations to ensure the timely closing of the loans in the LO’s pipeline
  • Provides excellent customer service through timely follow up and courteous professional correspondence with customers and Cascade team members
  • Maintains confidentiality of all sensitive customer and company information at all times
  • Works independently, operating within division or department policy guidelines using sound judgment to achieve assigned objectives
  • Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or Human Resources
  • Participates proactively in team efforts to achieve departmental and company goals
  • Performs other Sales-related duties as assigned by Management

Skills

Encompass
Velocify
Loan Processing
Pipeline Management
Customer Service
Document Collection
Compliance
Telephone Support
Outbound Calls

Hartford Financial Services

Insurance and financial services provider

About Hartford Financial Services

Hartford Financial Services provides insurance and financial products designed to protect individuals and businesses. Their offerings include various types of insurance, such as auto, home, and business insurance, as well as retirement and investment solutions. The company focuses on ensuring that clients are safeguarded against risks while also aiming to create a positive impact in the community. Unlike many competitors, Hartford Financial Services emphasizes a commitment to human achievement, striving to support clients in ways that extend beyond traditional insurance coverage. The goal of the company is to empower individuals and businesses to thrive by providing comprehensive protection and contributing to societal well-being.

Hartford, ConnecticutHeadquarters
1810Year Founded
$77.7MTotal Funding
N/ACompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
Hybrid Work Options
Remote Work Options
Tuition Reimbursement

Risks

AI-driven solutions like HOMEE increase competition in P&C insurance.
Beam Benefits' growth challenges Hartford's market position in employee benefits.
Superscript's funding may disrupt traditional insurance models Hartford relies on.

Differentiation

Hartford is recognized as one of the World's Most Ethical Companies.
The Hartford's critical illness insurance covers a wide range of health conditions.
Partnership with CAPE Analytics enhances Hartford's risk assessment with geospatial intelligence.

Upsides

AI-driven claims management adoption boosts efficiency in insurance processing.
Digital transformation with Beam Benefits simplifies employee benefits processes.
Geospatial intelligence from CAPE Analytics improves risk assessment and underwriting.

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