Junior IT Support Analyst (Entry-Level) at IQVIA

Sofia, Sofia City Province, Bulgaria

IQVIA Logo
Not SpecifiedCompensation
Entry Level & New Grad, InternshipExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Life Sciences, Clinical ResearchIndustries

Requirements

  • Basic familiarity with computers and common software (e.g., Windows, Microsoft Office, email)
  • Good communication skills and a helpful attitude
  • Eagerness to learn about networks, servers, and IT systems

Responsibilities

  • Help recreate and troubleshoot user problems to find practical solutions
  • Escalate complex issues to senior team members when needed
  • Follow established IT policies and procedures
  • Suggest ideas to improve user experience and team efficiency
  • Assist with basic training for users on common tools and systems
  • Learn and grow into guiding others as you gain experience
  • Stay familiar with our tools, systems, and support processes
  • Pitch in with other tasks as needed

Skills

Windows
Microsoft Office
Email
IT Support
Troubleshooting
Networks
Servers

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters
1998Year Founded
$3,526MTotal Funding
POST_IPO_EQUITYCompany Stage
Cybersecurity, Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.
Proliferation of disparate technological solutions causes technology overload in clinical trials.
Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.
The company offers privacy-enhancing technologies to protect individual patient data.
IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.
AI-driven drug discovery accelerates identification of potential drug candidates.
Expansion of telemedicine facilitates remote patient monitoring and data collection.

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