Junior Integration Manager, Japan at Xsolla

Tokyo, Japan

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

GamingIndustries

Requirements

Bachelor's Degree (or equivalent) in a related field
2+ years of experience
Must be able to speak and write English at a business level
Strong customer service / interpersonal skills
General integration knowledge
Must be able to immediately handle a significant amount of workload and effectively prioritize projects with a high degree of autonomy
Effective time management skills and excellent attention to detail
Ability to problem solve
Proficiency in Japanese at least at the JLPT N2 Level
Must be legally authorized to work in Japan
Blend of technical and people skills
Reasonable design and UX sensibility
Some understanding of how payments in gaming "should" work
Experience playing games
Ability to quickly diagnose basic technical issues and provide proper documentation
Command of online productivity tools (Confluence, Jira, ChatGPT, G Suite, Google Translate, etc.) and ability to learn new tools as necessary
Preferred: Experience with web or higher education in computer science

Responsibilities

Work with new and existing game partners and help get tools, products, and services working inside their games
Assist developers and technical personnel rapidly debug their technical issues and escalate or transfer as necessary
Workable technical problem-solving skills
Diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
Describe issues concisely based on client feedback
Provide customer service
Pass issues onto appropriate parties or escalate when necessary as a team player
Explain solutions eloquently and provide references to appropriate documentation

Skills

technical problem-solving

diagnose issues

data dumps

technical logs

customer service

issue escalation

payments in gaming

game integration

UX design

debugging

Xsolla

Integrated payment solutions for video games

About Xsolla

Xsolla provides integrated payment solutions and tools specifically designed for video game publishers and developers. Their services include payment processing, fraud detection, and gamified experiences, which help clients monetize their games and engage players effectively. Xsolla operates in over 200 countries, supports more than 130 currencies, and offers services in over 20 languages, making it accessible to a wide range of clients from indie developers to large publishers. Unlike many competitors, Xsolla focuses exclusively on the video game industry, allowing them to tailor their offerings to meet the unique needs of game developers. The company's goal is to enhance the gaming experience for players while providing developers with the tools they need to succeed.

Los Angeles, CaliforniaHeadquarters

2005Year Founded

$73MTotal Funding

DEBT_PPCompany Stage

Fintech, Entertainment, GamingIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Professional Development Budget

Risks

Web3 expansion with Xsolla ZK may face regulatory challenges in strict regions.

MENA market entry with iBLOXX could encounter geopolitical and market barriers.

Technical integration of 'Pay with Points' may struggle with user adoption issues.

Differentiation

Xsolla offers a comprehensive suite of tools for game monetization and distribution.

The company supports over 130 currencies and 20 languages, enhancing global reach.

Xsolla's partnerships with major gaming entities like Valve and Ubisoft boost credibility.

Upsides

Xsolla's launch of Xsolla ZK taps into the growing Web3 gaming market.

The Mastercard partnership introduces innovative payment solutions like 'Pay with Points'.

Collaboration with iBLOXX expands Xsolla's presence in the MENA gaming ecosystem.

Land your dream remote job 3x faster with AI

Try Jobo Free