Junior Banking Operation Specialist at DXC Technology

Wrocław, Lower Silesian Voivodeship, Poland

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial Services, BPOIndustries

Requirements

Fluent German (both written and spoken)
Communicative English
Strong interpersonal and communication skills
Customer-centric approach
Ability to handle complex customer interactions and problem-solving
Detail-oriented with a commitment to accuracy and compliance
Attention to detail and ability to handle confidential information
Problem-solving skills and a proactive attitude
Experience in a BPO/corporate environment is an asset

Responsibilities

Communicate effectively on the phone with German-speaking customers to understand and address their banking needs
Assist with account opening, closing, inquiries, transactions, product information, and related inquiries
Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates
Educate customers about available banking services, products, and digital platforms
Maintain detailed and organized records of customer interactions and transactions
Follow established procedures and compliance guidelines to ensure security and confidentiality

Skills

German

English

Customer Service

Banking Operations

Account Management

Transaction Processing

Compliance

Problem-Solving

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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