German Speaking Patient Support Coordinator
MontaSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Junior Banking Operation Specialist at DXC Technology
Wrocław, Lower Silesian Voivodeship, Poland
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, BPOIndustries
Requirements
- Fluent German (both written and spoken)
- Communicative English
- Strong interpersonal and communication skills
- Customer-centric approach
- Ability to handle complex customer interactions and problem-solving
- Detail-oriented with a commitment to accuracy and compliance
- Attention to detail and ability to handle confidential information
- Problem-solving skills and a proactive attitude
- Experience in a BPO/corporate environment is an asset
Responsibilities
- Communicate effectively on the phone with German-speaking customers to understand and address their banking needs
- Assist with account opening, closing, inquiries, transactions, product information, and related inquiries
- Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates
- Educate customers about available banking services, products, and digital platforms
- Maintain detailed and organized records of customer interactions and transactions
- Follow established procedures and compliance guidelines to ensure security and confidentiality
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits does DXC Technology offer?
DXC offers substantial medical insurance, life insurance, Multisport Card, workplace equipment for home office, advancement opportunities, unlimited access to DXC University courses from partners like Udemy, GoFluent language learning platform, and DXC Partner courses.
Is this position remote or hybrid, and where is it located?
The position is hybrid and based in Wroclaw.
What skills and qualifications are required for the Junior Banking Operations Specialist role?
Required qualifications include fluent German (written and spoken), communicative English, strong interpersonal and communication skills, customer-centric approach, problem-solving skills, detail-oriented mindset, and ability to handle confidential information. Experience in a BPO/corporate environment is an asset.
What is the company culture like at DXC Technology?
The team offers knowledge, experience, support, sympathy, honesty, and is happy to teach while understanding that mistakes are part of learning. They emphasize enthusiasm for the job, international collaboration with inspiring people, and numerous social activities and events for employees.
What makes a strong candidate for this Junior Banking Operations Specialist position?
Strong candidates will have fluent German and communicative English, along with a customer-centric approach, strong communication and problem-solving skills, attention to detail, and the ability to handle confidential information. Prior experience in a BPO or corporate environment is considered an asset.
DXC Technology
IT services for enterprise modernization and management
About DXC Technology
DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.
McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees
Risks
Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.
Differentiation
DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.
Upsides
DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.
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