Junior Back End Software Engineering - Santander Digital Services at Santander

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial Services, FinTechIndustries

Requirements

Análisis y resolución de incidencias (Obligatorio)
Ingeniería / Técnico superior en informática
Conocimientos en Java o Python, Metodología Agile y/o Cobol/Microfocus
Experiencia en herramientas de gestión y análisis de logs (ITSM, Kibana, Dynatrace…)
Conocimientos financieros sobre productos de Empresas (Deseable)
Inglés (Deseable)
Proactividad en búsqueda de soluciones antes, durante y después de cada proyecto
Facilidad de comunicación y trato con equipos responsables de atención a clientes, Negocio y equipos de desarrollo

Responsibilities

Analizar/gestionar y dar respuesta a incidencias de clientes de los canales web y app de Empresas
Comunicación con el equipo de desarrollo gestionando el alta de incidencias de software en Jira, así como el seguimiento de las mismas hasta poner en producción la solución
Dar soporte y formación a equipos de Atención de clientes y Oficinas de Banco Santander
Extracción de datos y trazas que respalden la actividad del cliente en los canales digitales
Revisión y análisis de errores en JCL’s que intervienen en la actividad diaria de nuestros canales

Skills

Key technologies and capabilities for this role

Back EndJavaJiraWeb ChannelsMobile AppIncident ManagementSoftware Development

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Where is this job located?

The position is based in Madrid (Luca de Tena), Spain.

What skills are required for this role?

Required skills include analysis and resolution of incidents, knowledge in Java or Python, and Agile methodology. Desirable skills are financial knowledge of business products, English, and Cobol/Microfocus. A degree in Computer Engineering or Technical Superior in Informatics is also needed.

What is the company culture like at Santander Digital Services?

The company emphasizes a technology-driven transformation with customer focus, disruptive thinking, innovation, risk culture, and values individual creativity. The team of over 10,000 people across 8 countries fosters collaboration and unique perspectives.

What makes a strong candidate for this junior back end role?

A strong candidate will have obligatory experience in analysis and resolution of incidents, plus knowledge of Java or Python and Agile. Degrees in informatics, desirable financial knowledge, English, and Cobol/Microfocus will stand out.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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