IT Systems Specialist at Second Dinner

Irvine, California, United States

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$90,000 – $120,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, TechnologyIndustries

Requirements

Understanding of IT infrastructure and support processes
Familiarity with common business software and SaaS applications
Working knowledge of both MacOS and Windows operating systems
Experience with basic troubleshooting and problem-solving in Mac and PC environments
Experience in a helpdesk

Responsibilities

Provide frontline support by independently delivering friendly and efficient day-to-day hardware and software support to Second Dinner team members both remotely and in office
Manage and troubleshoot core tools and services, including Okta (Single Sign-On), Google Workspace, Slack, GitHub, Unity, Zoom, Atlassian products (Jira, Confluence), and Microsoft 365
Provide field support for both MacOS and Windows PC environments, including setting up and configuring new machines, troubleshooting hardware and software issues, managing software updates and patches, and assisting with data migration and backups
Oversee MDM platforms and mobile devices (Microsoft Intune for Windows, Kandji for macOS)
Maintain hardware and software inventories
Document IT processes and create user guides
Support and work with the IT team to implement automation initiatives in the IT department
Collaborate and support the IT Manager and Security & Compliance Manager on various strategic projects
Stay current with IT best practices and emerging technologies

Skills

Key technologies and capabilities for this role

IT Systems AdministrationHardware ManagementSoftware DeploymentAutomationRisk ManagementAI ToolsData ProtectionCollaboration Tools

Questions & Answers

Common questions about this position

What is the salary range for the IT Systems Specialist position?

The salary range is $90K - $120K.

Is this a remote position, or are there office requirements?

Second Dinner is a remote-first company, but this role includes 3-4 in-office days each week, depending on studio activities, with onsite support especially valuable during team offsites and events.

What skills and tools are required for this role?

The role requires managing and troubleshooting core tools including Okta (Single Sign-On), Google Workspace, Slack, GitHub, Unity, Zoom, and Atlassian products, along with providing hardware and software support.

What is the company culture like at Second Dinner?

Second Dinner is a remote-first company that values diversity, self-enablement, automation, and risk management in its IT team, with a supportive, high-impact small IT team focused on enabling creativity and innovation.

What makes a strong candidate for this IT Systems Specialist role?

The ideal candidate is enthusiastic, ready to dive in, learn on the job, grow with the company, passionate about technology, eager to work with cutting-edge tech, and able to provide friendly frontline support.

Second Dinner

Develops engaging mobile games and experiences

About Second Dinner

Second Dinner develops engaging mobile games aimed at providing immersive experiences for players. Their games generate revenue through in-app purchases, advertisements, and premium sales. The studio is distinguished by its small, agile team that allows for quick development cycles and adaptability to market trends. They prioritize diversity in their hiring process, believing that varied perspectives enhance game development. With financial stability, Second Dinner focuses on creating high-quality games without the pressure of seeking additional funding, fostering a collaborative environment where team members feel a sense of ownership.

Tustin, CaliforniaHeadquarters

2018Year Founded

$126.5MTotal Funding

SERIES_BCompany Stage

GamingIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

16 weeks paid parental leave

Home Office Stipend

Paid Vacation

Paid Sick Leave

Paid Holidays

Mental Health Support

Risks

Dependence on Marvel Snap's success could limit diversification.

Potential over-reliance on the Godot engine may hinder flexibility.

High competition for top talent poses recruitment challenges.

Differentiation

Second Dinner specializes in creating deep, engaging mobile games with immersive experiences.

The company emphasizes diversity, leading to innovative and varied game development.

Second Dinner's agile team allows for rapid development and market adaptability.

Upsides

Second Dinner secured $100M in Series B funding, ensuring financial stability.

The partnership with W4 Games enhances Second Dinner's capabilities with the Godot engine.

Increased interest in cross-platform play boosts user engagement and retention.

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