IT Systems Administrator at Thermo Fisher Scientific

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Life Sciences, Regulated IndustriesIndustries

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field
5+ years of experience in IT site support, ideally within manufacturing or regulated industries
Technical certifications (Server, Network, or Project Management) preferred
Proficiency in Windows OS, Office 365, and networking fundamentals (LAN/WAN, VPN)
Experience with ServiceNow or similar ITSM tools
Understanding of cybersecurity principles, CSV, GAMP 5, and GxP
Excellent communication in both Japanese and English
Strong analytical mindset, attention to detail, and ability to work independently
Ability to prioritize numerous tasks

Responsibilities

Act as the primary IT contact for both sites, managing communication and escalations
Coordinate with global and local teams to deliver consistent technology services
Lead delivery of all site IT functions: end-user support, infrastructure, business applications, and GxP compliance
Solve hardware, software, and network issues; handle procurement and device life cycles
Work with vendors and global IT to resolve major incidents swiftly
Maintain ServiceNow ticket queues, meeting service levels and quality standards
Support infrastructure and local systems, including servers, networking, and security
Collaborate on audits and maintain documentation to meet compliance standards
Contribute to improvement projects and introduce new technologies that enhance business efficiency

Skills

Key technologies and capabilities for this role

Windows OSOffice 365NetworkingLAN/WANVPNServiceNowITSMCybersecurityCSVGAMP 5GxPServer ManagementEnd-user Support

Questions & Answers

Common questions about this position

What is the work location for this IT Systems Administrator role?

The role supports the Tokyo Shinkiba and Heiwajima sites and is based in an office environment.

What salary or compensation does this position offer?

This information is not specified in the job description.

What are the key qualifications and skills required for this role?

Candidates need a Bachelor’s degree in IT or related field, 5+ years of IT site support experience, proficiency in Windows OS, Office 365, and networking, plus experience with ServiceNow, GxP compliance, and bilingual Japanese/English communication.

What is the work environment like at Thermo Fisher Scientific for this position?

It's a hands-on position in a fast-paced environment focused on problem-solving, collaborating globally and locally, and ensuring smooth IT operations in manufacturing sites.

What makes a strong candidate for the IT Systems Administrator role?

Strong candidates have 5+ years in IT site support in regulated industries, technical certifications, proficiency in key technologies like Windows and networking, GxP knowledge, and excellent bilingual communication skills with an independent working style.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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