IT Support Specialist (Remote - Full-Time, Night Shift) at Remote

Dominican Republic

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$8,400 – $9,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, SoftwareIndustries

Skills

Key technologies and capabilities for this role

Microsoft 365Google WorkspaceQuickBooksRMM toolsIT ticketing systemsCloud platformsScriptingPowerShellBashNinjaRMMGam NinjaRemote supportTechnical troubleshootingAutomationDocumentationCommunicationCollaboration

Questions & Answers

Common questions about this position

What is the salary for this IT Support Specialist position?

The salary range is USD 700–750 per month.

Is this a remote position, and what is the work schedule?

Yes, this is a fully remote position with a work-from-home setup. The schedule is full-time from 9:00 AM – 5:00 PM EST, which is 9:00 PM – 5:00 AM PH Time (night shift).

What skills and experience are required for this role?

Candidates need a minimum of 2 years of IT support experience, proficiency in troubleshooting Microsoft 365 and Google Workspace, hands-on experience with RMM and ticketing systems, basic to intermediate scripting knowledge (PowerShell, Bash), familiarity with QuickBooks, and strong communication skills for remote work.

What tools will I be working with in this position?

You will work with QuickBooks (Desktop/Online), Microsoft 365 Admin Portal & Teams, Google Workspace Admin Console, NinjaRMM & Gam Ninja Ticketing Tool, and Office Applications like Word, Excel, and Outlook.

How do I apply for this IT Support Specialist role?

Send your CV and portfolio to mondilla.jay03@gmail.com with the subject line 'IT Support Specialist - [Your Full Name]'.

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$482.5MTotal Funding

SERIES_CCompany Stage

Consulting, CybersecurityIndustries

5,001-10,000Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

Paid Parental Leave

Mental Health Support

Stock Options

Professional Development Budget

Home Office Stipend

Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.

Competitors like Deel show rapid growth, indicating a highly competitive market.

Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.

Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.

Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.

Remote's entry into Japan expands its reach in high-demand international employment markets.

The global payroll solutions market is projected to reach $10.5 billion by 2030.

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