IT Support Front Office Trading - Fixed Incomes and Cash Desk at Tala

New York, New York, United States

Tala Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
YesVisa
Financial Services, Trading, Fixed IncomeIndustries

Requirements

  • Bachelor's degree in computer science, Engineering, Finance or Quantitative Finance
  • 2-5 years of relevant experience in a similar role
  • Good understanding of Risk calculation and derivatives Pricing
  • Knowledge of current US financial regulations (Dodd Frank, FINRA, FATCA Reporting, etc)
  • Unix/Linux, SQL
  • Autonomous, capable of prioritizing tasks and multi-tasking projects
  • Team-oriented, client-focused, and open to different ideas/viewpoints
  • Python and C# knowledge are a big plus
  • Expertise in supporting traders and sales teams

Responsibilities

  • Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command (end users are Sales, Traders, Front and Middle Office in the FIC department)
  • Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally in a multi-tasking environment
  • Crisis Management with communication to end-users and senior management
  • Provide functional and technical expertise to produce and promote maintainable and quality solutions, including documenting system requirements and documentation of support run book
  • Communicate with users regarding application outages and upcoming events like releases and projects
  • Respond to end users within the timeframe dictated by the severity of the problem, document, and track (case histories, issues, and action steps)
  • Partner with development teams on release management and the Global support teams to ensure quality support to end users (New York / Montreal / London / Paris)

Skills

SQL
Unix
IT Support
Troubleshooting
Crisis Management
Incident Management
Financial Systems
Fixed Income

Tala

Digital wallet and lending platform for underserved

About Tala

Tala operates as a digital wallet and lending platform that focuses on providing financial services to individuals who are often overlooked by traditional banks. The platform uses artificial intelligence and machine learning to create a personalized financial experience for its users. Customers can access instant credit, transfer money easily, and pay bills all through a single app. Tala's unique data tools allow it to serve a diverse range of customers, including those without access to conventional banking. The company generates revenue through interest and fees on the credit it offers, as well as transaction fees for money transfers and bill payments. Operating in multiple countries across three continents, Tala adapts its services to different markets while aiming to enhance the financial well-being of its users by providing tailored credit lines and financial advice.

Santa Monica, CaliforniaHeadquarters
2011Year Founded
$341.1MTotal Funding
DEBTCompany Stage
Fintech, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Remote Work Options
Flexible Work Hours
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance

Risks

Increased competition from Stripe in crypto payments could challenge Tala's market position.
Keytom's launch may attract Tala's crypto-interested customer base, reducing market share.
Apple's NFC chip decision could lead to more competition in the digital wallet space.

Differentiation

Tala uses AI to offer personalized financial experiences to underserved individuals.
The company provides instant credit and expansive bill payment options via a single app.
Tala's proprietary data tools enable services for those without traditional banking access.

Upsides

Integration of stablecoin payments could enhance Tala's transaction speed and cost-effectiveness.
Apple's NFC chip opening may allow Tala to offer more seamless payment options.
Equifax's AI advancements highlight potential for Tala to improve its credit scoring systems.

Land your dream remote job 3x faster with AI