IT Operations Engineer at Fictiv

Oakland, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Aerospace, Robotics, Automotive, Climate TechIndustries

Requirements

Associate Degree in Technology, Engineering, Computer Science, or Technical Trade School
Technical certifications (CompTIA Network+ / Security + / Cloud+, Cisco Certified Network Administrator, Okta Certified Professional/Administrator) preferred
4+ years in IT Operations and/or DevSecOps
Solid understanding of SOC 2 compliance
Experience in ISO 27001 or NIST 800 is a plus
3+ years of experience configuring and administering medium/large-scale Okta SSO environments, including RBAC measures
Experience in administering Google Workspace, Atlassian, Slack, Zoom, Office 365, and other SaaS tools for a company of 400+ employees

Responsibilities

Integrate and maintain current SaaS platforms into OKTA (including Amazon Web Services, Salesforce, Greenhouse, and more)
Develop automation workflows to compile alerting, monitoring, reporting processes to identify security threats
Assist in managing new and current SaaS platforms (including Google Workplace, Zoom, Slack, Kandji MDM, and more)
Create and deploy certificates and access controls for company-wide VPN solutions
On-site deployment and maintenance of Networking Services (WAN, LAN, and site to VPC) utilizing Cisco Meraki and FortiGate equipment
Site location deployments of Security and Facility Access Controls using Avigilon and video monitoring equipment
Contribute to the development of IT Operations run-books and knowledge base
Enforce security policies and procedures to ensure SOC 2 compliance
Design, deploy, and manage SIEM solutions for threat analysis and detection
Hardware inventory maintenance and tracking, including assignment, provisioning, and surplus tracking
Act as technical expert to assist IT leadership in providing recommendations to improve security posture

Skills

Key technologies and capabilities for this role

IAMOKTANetwork AdministrationLANWANVPCVPNSaaS ManagementAWSSalesforceSecurity Event ManagementDesktop HardwareAccess ControlHelp Desk

Questions & Answers

Common questions about this position

What are the main responsibilities of the IT Operations Engineer role?

Responsibilities include integrating SaaS platforms into OKTA, developing automation for security monitoring, managing SaaS platforms like Google Workspace and Zoom, deploying VPN access controls, on-site networking with Cisco Meraki and FortiGate, site deployments of security controls, maintaining run-books, enforcing SOC 2 compliance, managing SIEM solutions, and hardware inventory tracking.

What key skills and expertise are required for this position?

The role requires deep knowledge of IAM, Network Administration, Security Event Management, and SaaS Management, plus hands-on experience with OKTA, Cisco Meraki, FortiGate, SIEM solutions, and tools like AWS, Salesforce, Google Workspace, Zoom, Slack, and Kandji MDM.

Is this IT Operations Engineer role remote or on-site?

The role involves on-site deployment and maintenance of networking services and security controls, indicating it requires on-site presence at facilities.

What is the reporting structure for the IT Operations Engineer?

You will report to the IT Operations Lead.

What makes a strong candidate for this IT Operations Engineer position?

Strong candidates will have deep expertise in IAM, network administration, security event management, and SaaS management, with proven ability to handle complex cross-functional projects like systems design, new site expansions, employee lifecycle management, and SOC 2 compliance.

Fictiv

Digital platform for custom parts sourcing

About Fictiv

Fictiv simplifies the sourcing of custom-manufactured parts for businesses across various industries, such as automotive and robotics. The platform connects clients with a global network of vetted manufacturing partners, allowing for low-volume production without the need for expensive tooling. Clients can receive instant quotes, have their parts analyzed for manufacturability, and get real-time updates on production status. Additionally, Fictiv offers consultation services where technical experts provide design optimization advice through chat or video calls. This approach makes Fictiv stand out from competitors by streamlining the custom parts procurement process and reducing supply chain risks.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$187.7MTotal Funding

SERIES_ECompany Stage

Consulting, Industrial & ManufacturingIndustries

201-500Employees

Benefits

Free catered lunch, snacks, and drinks

Learning and development stipend

Paid parental leave

Equity options

Wellness stipend

Paid volunteer days

Risks

New tariffs on imports could increase costs and disrupt Fictiv's supply chain.

Soft robotics market growth may intensify competition in custom parts manufacturing.

Expansion into Mexico may face challenges from regional political and economic instability.

Differentiation

Fictiv's OS streamlines custom manufacturing from quote to delivery efficiently.

Global network allows Fictiv to offer low-volume manufacturing without expensive tooling.

Fictiv's AI-powered platform provides instant quotes and manufacturability analysis.

Upsides

Expansion into Mexico enhances supply chain resilience and competitive pricing.

Integration of Carbon DLS technology boosts high-performance additive manufacturing capabilities.

Growing demand for low-volume custom manufacturing solutions benefits Fictiv's business model.

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