IT Engineer - Japanese Speaker at DXC Technology

Petaling Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, TechnologyIndustries

Requirements

Bachelor’s degree in IT discipline from universities/colleges, or equivalent work experiences
4 – 5+ years’ experience within IT operations of infrastructure services support, operations monitoring and end user support
Professional certification such as Wintel/UNIX/VMWare/Azure/AWS/Oracle VM/SQL/EMC/NetApp/O365
Excellent communication in Japanese at least certified with JLPT Level 1/N1 or BJT J2 (advantage)
Excellent understanding of ITSM/ITIL processes, preferably ITIL trained
Excellent communication and customer service skills and the ability and desire to work in a collaborative team environment
Independent and able to work with little or no supervision. Demonstrated ability to adapt to a changing and work under high pressure environment. Required to be on standby rotation during weekend/public holidays. Able to work on 24x7 shift rotation when needed

Responsibilities

Provide technical expertise to support IT infrastructure, especially in IT Platform support (e.g., Cloud (Azure/AWS/GCP), Windows, Linux, etc.) and related services (e.g., Business Continuity) throughout the lifecycle of a deal
Apply deep technical knowledge to administer one or more technology areas in system administration, security, performance and availability management
Integrates technical knowledge and business understanding to create superior solutions for the company and for customers
Contribute to quality and productivity improvement projects, providing analysis of information and documentation
Understand a customer’s complex organizational structure and support processes, with multiple regions, countries, sites, contact points, processes, people, cultures, etc
Proactively learn new technologies, processes and other skills, able to proactively search for solutions from knowledge bases, support documentation, and other information resources
Keen interest in continual learning and professional development
Provide training and documentation on area of expertise and new technology

Skills

Azure

AWS

GCP

Windows

Linux

System Administration

Security

Business Continuity

IT Operations

Infrastructure Support

Japanese

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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