IT Engineer (Japanese Speaker) at DXC Technology

Petaling Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, IT ServicesIndustries

Requirements

Bachelor’s degree in Computer Science, Engineering, IT or related field
Japanese speaker (ability to work with Japanese clients)
Expertise in IT infrastructure (e.g., servers, network), application infrastructure (e.g., SAP), and related services (e.g., Business Continuity)

Responsibilities

Provides IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, on-going management/monitoring/troubleshooting, and de-installation
Monitors service delivery compliance to budget, quality standards, and customer/internal business requirements
Manages the technical/service relationship between the company and the customer, and between the company and subcontractors/vendors
Resolves most technical incidents independently within your technical area. Works with team members to resolve more complex or cross-technology incidents
Identifies potential escalations and alerts management proactively. Provides solutions to prevent problems from occurring
Independently reviews, implements, and verifies changes/solutions of moderate complexity and risk. Applies patch and security changes per policy. Proactively monitors the environment for patch compliance
Ensures Configuration Management Database (CMDB) entries are complete and accurate
Applies company solutions to meet moderately complex customer and/or trade/IT infrastructure needs. Provides continual improvement recommendations
Participates in customer and internal projects, including transformation. Leads projects from own responsibility area
Balances internal needs with customers and/or internal businesses/end user needs within defined parameters

Skills

SAP

ITIL

Servers

Networking

Project Management

Troubleshooting

Monitoring

Business Continuity

Japanese

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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