IT Engineer at Turing

São Paulo, State of São Paulo, Brazil

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience)
5+ years of experience in IT Operations or SaaSOps, managing SaaS platforms in a modern enterprise environment
Hands-on experience with SaaS Platforms: Google Workspace, GitHub, Okta, Slack, Zoom, Atlassian Suite, Notion, etc
Hands-on experience with SaaS Management: License tracking, spend optimization, and vendor relationship management
Hands-on experience with Identity Providers (IdPs): Okta, Azure AD, Google Identity
Strong understanding of license utilization metrics, cost analysis, and SaaS governance frameworks
Proven experience implementing and maintaining SSO, MFA, and Zero Trust across SaaS tools
Familiarity with ITIL and ITSM frameworks for incident, change, and asset management
Excellent data-driven decision-making, reporting, and documentation skills
Strong collaboration skills — able to work closely with IT, Security, Finance, and Procurement teams
Proactive, detail-oriented, and capable of driving continuous improvement in SaaS management practices

Responsibilities

Act as the L3 escalation point for all SaaS and application-related technical issues
Manage the entire SaaS application lifecycle, including onboarding, configuration, access management, renewals, and deprovisioning
Oversee license allocation, utilization tracking, and optimization across tools such as Google Workspace, Okta, Slack, Zoom, Atlassian Suite, and Notion
Build and maintain operational dashboards and reports to provide visibility into key SaaS metrics, track license usage, renewal dates, and spend analytics
Collaborate with Finance to monitor SaaS spend, forecast renewals, and negotiate license adjustments or cost-saving opportunities
Partner with Security and Compliance teams to ensure access governance, SSO enforcement, and MFA compliance across all SaaS platforms
Manage user access provisioning and deprovisioning using IdPs such as Okta or Google Identity
Conduct regular audits of SaaS systems to maintain security posture, license accuracy, and operational hygiene
Evaluate and recommend new SaaS applications based on business needs and ROI analysis
Maintain vendor documentation, license inventories, and process documentation for renewals and compliance tracking
Collaborate with stakeholders across departments to improve visibility and control over SaaS adoption and usage
Provide Tier 3 technical support for complex SaaS configuration or integration issues

Skills

SaaSOps

Google Workspace

Okta

Slack

Zoom

Atlassian Suite

Notion

license management

cost optimization

access management

dashboards

spend analytics

Turing

AI-driven matching of businesses with engineers

About Turing

Turing provides tech services by using artificial intelligence to connect businesses with skilled software engineers for custom application development and on-demand engineering needs. The company has a large pool of over 3 million vetted engineers from 150 countries, allowing businesses to quickly find the right talent for their projects. When a company needs a developer, they specify the required skills, and Turing's AI matches them with the best candidates, streamlining the recruitment process and helping companies complete projects faster. Turing also supports engineers by offering access to high-paying remote job opportunities in the U.S., with a high rematch rate ensuring job stability. The goal of Turing is to enhance recruitment efficiency for businesses while providing valuable job opportunities for engineers.

Palo Alto, CaliforniaHeadquarters

2018Year Founded

$132.3MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees