IT Consultant (Boston) at Pliancy

Boston, Massachusetts, United States

Pliancy Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, FinanceIndustries

Requirements

  • Soft skills (personality, relationship-building, communication, stress management)
  • Experienced and comfortable supporting executive teams
  • 4+ years of general IT support experience
  • MacOS and Windows Desktop experience
  • MDM (Device posturing) experience
  • Working Knowledge of Active Directory / Azure AD
  • Experience with Common SaaS Offerings (including but not limited to Microsoft365 / Box / Dropbox / Egnyte)
  • Working functional knowledge of Public Cloud (Particular emphasis on IaaS and PaaS Technology) [AWS, Google Cloud, Microsoft Azure]

Responsibilities

  • Driving the adoption of forward-thinking technology in a rapid-growth environment
  • Identifying unique cutting-edge solutions to business problems leveraging technology
  • Providing high-touch, white-glove support to executives, executive assistants, and staff
  • Troubleshooting day-to-day technical issues and assisting with daily requests
  • Creating new users, configuring laptops, and setting up their desks/workstations
  • Training and assisting in use of tools and technology to meet business needs
  • Documenting assets, configurations, passwords, processes, etc., and maintaining current and accurate documentation
  • Assisting with office moves, upgrades, and AV deployments

Skills

Key technologies and capabilities for this role

IT ConsultingProcess ImprovementProject ImplementationUser TrainingDocumentationResearchWorkflow Optimization

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

The role involves a mix of four-hour and eight-hour scheduled site visits to client locations, primarily with Life Sciences Organizations and Capital Management firms, plus optional drop-ins at the local office for collaboration. The remainder of time is spent on internal team work, special projects, and learning.

What is the salary or compensation for this IT Consultant position?

This information is not specified in the job description.

What skills or qualities are you looking for in candidates?

Pliancy seeks curious, sociable individuals who excel at building relationships, providing high-touch support, troubleshooting technical issues, driving adoption of forward-thinking technology, and identifying cutting-edge solutions to business problems.

What is the company culture like at Pliancy?

Pliancy has a people-first culture that emphasizes mentorship, curiosity, empathy, collaboration, building relationships, and innovating towards simplicity and sustainability. Employees work with friendly clients who treat them as part of the team and collaborate with passionate teammates on meaningful challenges.

What makes a strong candidate for this IT Consultant role?

Strong candidates are creative thinkers who are curious, empathetic, sociable team players that enjoy building client relationships, solving business problems with emerging technologies, and helping teams work efficiently toward common goals.

Pliancy

Provides IT services for Capital Management and Life Sciences

About Pliancy

Pliancy offers people-centric IT services, specializing in email, file management, identity management, security, and reporting for emerging companies. The company leverages cutting-edge technology to ensure scalable, secure, and user-friendly IT operations, catering to Capital Management and Life Sciences organizations across multiple locations.

548 Market St, San Francisco, CA 94104, USAHeadquarters
2016Year Founded
VENTURE_UNKNOWNCompany Stage
ConsultingIndustries
51-200Employees

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