[Remote] IT Change Management Automation Analyst at CVS Health

Connecticut, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

3+ years in ITSM Change Management, with exposure to regulated industries
Strong understanding of DevOps, DevSecOps, and CI/CD pipeline integrations
Hands-on experience with ServiceNow workflows, reporting, and data modeling
Familiarity with governance frameworks (e.g., ITIL & NIST)
Demonstrated ability to manage time and prioritize projects to meet deadlines
Detail-oriented with strong analytical and problem-solving skills
Bachelor’s degree in Information Technology or equivalent combination of education and experience
ITIL v4, DevOps Foundation, ServiceNow System Admin (preferred)

Responsibilities

Champion automation and simplification of change workflows across CI/CD pipelines
Drive accountability of all teams involved in change process
Design and maintain lightweight change workflows within CI/CD pipelines
Partner with engineering, compliance, and risk teams to embed policy into automated workflows
Leverage ServiceNow for data-driven visibility and traceability across changes
Improve CI selection practices to support automation and CSDM principles focusing on risk reduction and visibility
Ability to provide real-time response to time sensitive requests
Accountable for adhering to Change Management policies
Ensures change requests meet minimal change management requirements thereby minimizing risk of changes having an adverse customer/client impact
Serve as a change ambassador, educating IT partners on automation capabilities and streamlined processes

Skills

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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