IT Business Analyst II at World Kinect

San José, San José Province, Costa Rica

World Kinect Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, EnergyIndustries

Requirements

  • 2–4 years of experience as a Business Analyst in Agile/Scrum environments
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent communicator—able to bridge technical and non-technical teams
  • Experience with Jira, Confluence, and writing basic SQL queries
  • Exposure to ERP modules like Order to Cash or Procure to Pay
  • Ability to manage multiple priorities in a fast-paced, collaborative setting
  • Experience supporting test planning and execution
  • (Bonus) Experience in digital transformation projects
  • (Bonus) Comfort working with global teams and enterprise systems
  • (Bonus) A proactive mindset and passion for continuous learning

Responsibilities

  • Bridge Business & Tech: Partner with product owners, stakeholders, and delivery teams to gather and document functional and non-functional requirements
  • Fuel Agile Delivery: Translate business needs into clear user stories and specs that align with sprint goals and product vision
  • Champion Quality: Collaborate with QA and dev teams to define test strategies and ensure solutions meet expectations
  • Analyze & Improve: Use your knowledge of Order Management and Order to Cash processes to identify opportunities for optimization
  • Drive Collaboration: Actively participate in agile ceremonies—sprint planning, stand-ups, retrospectives—and contribute to continuous improvement
  • Document & Communicate: Create process flows, functional documentation, and support solution demos and workshops

Skills

Key technologies and capabilities for this role

AgileScrumJiraConfluenceSQLOrder ManagementOrder to CashUser StoriesRequirements GatheringProcess Flows

Questions & Answers

Common questions about this position

What is the work arrangement for this IT Business Analyst role?

The position is based in San José, Costa Rica, with a hybrid work model that supports collaboration and personal well-being.

What experience and skills are required for this position?

Candidates need 2–4 years of experience as a Business Analyst in Agile/Scrum environments, strong analytical and problem-solving skills, excellent communication to bridge technical and non-technical teams, experience with Jira, Confluence, and basic SQL queries, plus exposure to ERP modules like Order to Cash or Procure to Pay.

What is the company culture like at World Kinect?

World Kinect fosters an entrepreneurial and culturally-diverse environment that values innovative thinking, collaboration, efficient execution, and a high-performance culture promoting sustained growth and individual thriving.

What makes a strong candidate for this IT Business Analyst role?

A strong candidate has 2–4 years in Agile/Scrum as a Business Analyst, experience with Jira, Confluence, SQL, and ERP processes like Order to Cash, plus bonus for digital transformation projects, global team experience, and a proactive mindset for continuous learning.

What benefits does World Kinect offer?

The company offers career growth through investment in development, an inclusive culture valuing innovation and integrity, work-life balance via a flexible hybrid model, and the chance for global impact.

World Kinect

About World Kinect

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI