フィールドサービスエンジニア - IOMS - 安定同位体比質量分析計 at Thermo Fisher Scientific

Required skills include a major in chemistry, electrical, or mechanical fields; experience as a service engineer or user of analyzers; willingness to solve customer problems; efficient communication with internal customers and partners; English proficiency (TOEIC 500+); adaptability to multiple products; and ability to explain concepts logically to customers.

This is not a remote position; it involves on-site installation, routine maintenance visits, repairs, and customer training for analytical instruments.

The work schedule is standard Monday through Friday in an office environment.

Strong candidates have a background in chemistry, electrical, or mechanical fields, service engineering experience with analyzers, English proficiency (TOEIC 500+), and skills in customer communication and problem-solving; on-the-job training is provided for product knowledge.

The culture emphasizes direct customer listening and response, providing technical support and proposals to companies, research institutes, and medical institutions; it features a job rotation system for diverse products and focuses on improving customer satisfaction and service sales growth.