Manager of Inventory, Quality, and Control

Employment Type: Full-time

Position Overview

At CVS Health, we are dedicated to transforming healthcare by building a world of health around every consumer. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and a team of over 300,000 purpose-driven colleagues. We are committed to caring for people in a uniquely connected, convenient, and compassionate way, driven by our commitment to do it all with heart, every day.

The Manager of Inventory, Quality, and Control is responsible for overseeing all aspects of inventory management, including core production, new product introductions (NPI)/damages, cycle counts, and slotting. This role also encompasses quality assurance, including security, investigations, root cause analysis, and inventory variance investigation within the distribution center.

This position reports to the IQC Regional Director and collaborates across the supply chain network to create, develop, and improve processes and procedures. The goal is to maximize operational efficiencies in partnership with Distribution Operations, Corporate Compliance, Corporate Asset Protection, Security, Finance, and Centers of Excellence (COE's). All duties will be performed in accordance with CVS Health policies, practices, and procedures.

Driving the performance of assigned operational areas within a distribution center facility is critical. This individual will contribute to profit, expense, and customer service goal achievement, as well as ensure compliance with organizational standards and regulatory requirements.

Primary Job Duties & Responsibilities

Process Improvement (20%)

• Identify opportunities to streamline inventory management processes and enhance efficiency.
• Implement best practices and innovative solutions to optimize inventory accuracy and minimize the "8 wastes."
• Drive initiatives to improve safety, quality, delivery, cost, and inventory metrics.
• Strategically manage slotting activities and projects aligned with the continuous improvement roadmap.

Inventory Management (20%)

• Develop and implement inventory control procedures to ensure accurate inventory levels.
• Coordinate and conduct regular cycle counts, inventory audits, and reconciliations to minimize discrepancies.
• Analyze inventory data and trends to identify opportunities for process improvements and cost savings.
• Work closely with procurement and logistics teams to optimize inventory levels and ensure timely replenishment.

Quality Assurance (20%)

• Establish and enforce quality standards for incoming and outgoing products, ensuring compliance with regulatory requirements and company policies.
• Implement quality control measures to identify and address defects or discrepancies in products, packaging, documentation, processes, and personnel.
• Conduct regular inspections and quality audits to assess the effectiveness of quality management systems.
• Collaborate with cross-functional teams to drive root cause analysis and corrective actions in line with the CVS operating system.

Team Leadership (20%)

• Lead and mentor a team of inventory control and quality assurance associates, providing guidance, training, and performance feedback.
• Foster a culture of accountability, collaboration, and continuous improvement within the department.
• Ensure that all team members adhere to safety protocols and compliance standards at all times.

Asset Protection (20%)

• Manage, coordinate (in conjunction with DC Management), and control activities related to asset protection and loss containment.
• Oversee the implementation and management of security measures to protect company assets, reduce shrink, and ensure a safe environment for employees and vendors.
• Build security and alarm systems, conduct investigations (actual and suspected), and coordinate with law enforcement agencies.

Education

• Bachelor's Degree in a related field preferred.
• Alternatively, a verifiable High School Diploma/GED accompanied by 3+ years of related on-the-job experience.

Salary

• [Salary information not provided in the original description]

Location Type

• [Location Type information not provided in the original description]