Internal Affairs Manager at Dorian

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HospitalityIndustries

Requirements

4–7 years of experience in audit, risk management, investigations, or fraud detection
Proven ability to blend analytical rigor with street-level intuition
Background in hospitality, nightlife, entertainment, or casino industries is a plus
Comfortable running covert operations, blind audits, and handling highly sensitive information with discretion
Organized, detail-oriented, and proactive in spotting risks before they escalate

Responsibilities

Audit vendor and supplier dealings against contract to detect overcharging, theft, and illicit revenue skimming practices, while documenting evidence to support corrective action or termination
Review member accounts and transaction flows for patterns of abuse, including repeated refund requests, service credit exploitation, or coordinated attempts to take advantage of system gaps, informing product & operational roadmaps to adjust accordingly
Run targeted investigations into employee activity, including expense account misuse, conflicts of interest, and potential competitor infiltration, ensuring risks are surfaced early
Regularly perform secret bookings and covert vendor submissions to test how transactions are processed end-to-end, identifying any attempts to bypass official systems
Conduct mystery shopping exercises at venues and with suppliers to uncover hidden markups, off-network processing, or preferential treatment that undermines Dorsia’s value proposition
Simulate member behaviors designed to exploit loopholes (credits, refunds, chargebacks) to proactively identify vulnerabilities before they are abused at scale
Work closely with Finance and Engineering to design airtight AP/AR processes, minimizing opportunities for manipulation of payouts, reimbursements, and credits
Partner with Product to embed compliance into platform workflows, ensuring booking, payment, and vendor systems are resistant to exploitation
Develop observability tools and real-time alerts that automatically flag suspicious behaviors, irregular payment flows, or deviations from standard approval processes
Maintain clear documentation of investigative methods, findings, and recommendations, ensuring leadership has actionable insights supported by evidence
Provide regular reporting to the Controller, with a direct communication line to the CEO for escalations that require urgent resolution or structural fixes
Translate investigations into product roadmap and operational changes, ensuring vulnerabilities are closed permanently rather than repeatedly patched

Skills

Fraud Detection

Internal Audits

Vendor Auditing

Transaction Analysis

Risk Assessment

Investigations

Mystery Shopping

Compliance

Dorian

No-code platform for interactive storytelling

About Dorian

Dorian provides a no-code platform that helps fiction writers create personalized interactive content. This platform is designed for a wide range of writers, including those from underrepresented backgrounds, allowing them to engage with their fans in meaningful ways. Dorian operates as a social medium where writers can connect with their audience and monetize their work through subscription fees and transaction-based models. What sets Dorian apart from its competitors is its focus on user-friendly tools for content creation and discovery, which aims to democratize storytelling and amplify diverse voices in the creative writing community. The company's goal is to empower writers and enhance their ability to share their stories with a broader audience.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$18.7MTotal Funding

SERIES_ACompany Stage

Consumer Software, EntertainmentIndustries

51-200Employees