Integration Operations Director at Procter & Gamble Company

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Consumer GoodsIndustries

Requirements

Bachelor’s degree in Computer Science/Information Systems (Master’s preferred)
SAP Certification for SAP PO/Integration Suite
Integration Certification - Boomi/iPaaS
Cloud Certification Azure
12+ years Enterprise Integration experience in large Enterprises
Minimum 7 years of SAP Integration experience including Process Orchestration and/or Integration Suite (BTP & Edge)
Expertise in XI Proxy and IDOC
B2B EDI including Trading partner management
Netweaver Gateway with OData services and S/4HANA APIs
BTP and Cloud Connector
Kubernetes engineering – AKS
Expertise in 3+ areas: Enterprise Integration Platforms like TIBCO, Cloud IPaaS – BOOMI, MuleSoft; External Connectivity EDI-B2B communication; Cloud native integration in Azure, Google Cloud, AWS; Messaging Platforms – JMS, AMQP; API Management – APIGEE or similar; DevOPS including Github, Jenkins, Terraform or similar
Stewardship – expert understanding of IT incl. Information Security, and financial policies

Responsibilities

Lead SAP Integration Operations team supporting Critical Integration platforms including SAP PO, SAP IS and others
Ensure smooth technical platform operations for SAP Integration Suite including SAP BTP and SAP IS integration Cell hosted on Azure/Kubernetes
Deliver SAP Integration operations process together with suppliers (ITIL processes, especially incident, request, problem, change management; supplier governance, financial management, controls & compliance)
Engage in Global SAP Integration projects including migrations and new implementations
Assume P&G owner role for platform changes, IAM tasks, and recurring activities such as DR drills
Operations and Engineering for SAP integration Suite including API, orchestration, messaging, B2B
Lead technical operations execution of integration projects
Ensure operational excellence of EAI integration middleware platform, working with different organizations in a multi-vendor setup and in a globally distributed environment
Review supplier performance against SLAs and contractual commitments, drive continuous improvements
Support escalation management, coordination with different internal and external parties, drive root cause analysis and corrective actions and improvements after critical incidents
Drive adoption of SRE concepts such as automation, monitoring/observability, eliminating toil
Collaborate across teams to deliver Integration Solutions at Enterprise Scale
Lead and continuously improve end-to-end service delivery including strategic vendor management and governance
Accountable for all aspects of service delivery including overall quality of service, service transition, service operations and service level management, controls, and financial management

Skills

Key technologies and capabilities for this role

SAP POSAP ISSAP BTPAzureKubernetesITILSREDevOpsIncident ManagementChange ManagementVendor Management

Questions & Answers

Common questions about this position

What is the salary for the Integration Operations Director role?

This information is not specified in the job description.

Is this role remote or office-based?

The role is based at the Hyderabad office in India.

What key skills are required for this position?

Candidates need to be technology experts in SAP Integration, proficient in running platform operations/engineering for SAP integration including SAP PO, SAP IS, SAP BTP, and experience with ITIL, SRE, and DevOps practices.

What does the team structure look like for this role?

The role involves leading the SAP Integration Operations team as part of the Global Integration core team within P&G's EAI platform operations & product team, working in a multi-vendor, globally distributed environment.

What qualifications make a strong candidate for this role?

A Bachelor’s degree in Computer Science or Information Systems is required, along with hands-on expertise in SAP Integration technologies and leadership experience in ITIL processes, SRE, and DevOps.