Intake Specialist- Oconomowoc at Crestwood Behavioral Health

Oconomowoc, Wisconsin, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Behavioral Health, Mental HealthIndustries

Requirements

High school diploma or equivalent required (Bachelor’s degree preferred)
Mental health experience preferred
Computer skills required, including word processing
Previous experience in insurance, billing preferred
Valid driver’s license preferred and must be granted insurable status by the Rogers insurance policy (Oconomowoc only)
Professional demeanor and adherence to hospital policies
Knowledge of Joint Commission standards and willingness to participate in training
Commitment to the mission of Rogers Behavioral Health and patient care excellence

Responsibilities

Welcome patients and caregivers, ensuring a positive and seamless admission process
Collect, verify, and input medical, insurance, and demographic information with accuracy
Explain and complete admission paperwork, obtaining required signatures (e.g., patient rights, consent forms)
Register patients and manage documents using the Cerner system
Conduct safety checks and assist with belongings searches as needed
Manage patient interactions in crisis situations, maintaining a calm and welcoming environment
Facilitate unscheduled admissions, including screenings and scheduling in collaboration with Patient Access
Communicate with multidisciplinary teams to address clinical criteria, documentation, and treatment issues
Ensure compliance with HIPAA, EMTALA, and other regulatory requirements
Explain insurance coverage to patients and handle related inquiries
Provide clear documentation and communicate cases requiring special attention
Participate in on-call, weekend, and holiday coverage as scheduled

Skills

Key technologies and capabilities for this role

CernerHIPAAEMTALAinsurance verificationpatient registrationcrisis managementword processingbilling

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Rogers Behavioral Health offers a Total Rewards package including health, dental, and vision insurance, 401(k) retirement plan, employee share program, life/disability insurance, flex spending accounts, tuition reimbursement, health and wellness program, and employee assistance program (EAP).

Is this a remote position or does it require on-site work?

This is an on-site position at the Oconomowoc location only, with a specific weekend schedule and requirements like a valid driver's license for insurable status.

What skills and experience are required for the Intake Specialist role?

A high school diploma or equivalent is required (Bachelor’s preferred), along with computer skills including word processing, mental health experience preferred, and previous experience in insurance or billing preferred.

What is the work schedule for this position?

This is a part-time role with 10-hour shifts from 10 AM to 8:30 PM. Week 1: Friday & Saturday; Week 2: Sunday & Monday, including on-call, weekend, and holiday coverage as scheduled.

Who is encouraged to apply for this Intake Specialist position?

Recent college graduates who want to pursue a career in mental health are strongly encouraged to apply, along with those having mental health experience or insurance/billing background.

Crestwood Behavioral Health

Provides tailored mental health services in California

About Crestwood Behavioral Health

Crestwood Behavioral Health, known for its tailored mental health services throughout California, cultivates a supportive and adaptive work environment. The company is distinguished by its accreditation from CARF, underscoring its commitment to maintaining high standards in mental health care and flexibility in addressing diverse needs. Working at Crest sheath offers a unique opportunity to engage in meaningful, recovery-oriented work in a growing field, ensuring personal and professional growth.

520 Capitol Mall #800, Sacramento, CA 95814, USAHeadquarters

1968Year Founded

VENTURE_UNKNOWNCompany Stage

501-1,000Employees