Intake Specialist at Abarca Health

Glassboro, New Jersey, United States

Apply Now

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Behavioral Health, Mental Health, Substance Use RecoveryIndustries

Requirements

High School Diploma or equivalent
Electronic Health Record experience preferred
Exceptional computer skills
Must be able to schedule appointments via phone and contact center systems
Must have and maintain a valid driver’s license with an acceptable driving record
Must be able to exercise independent thinking and good judgment under all circumstances
Must be able to analyze work, set goals, develop plans, and utilize time effectively and efficiently

Responsibilities

Effectively engages all client populations to assist them in establishing care with an Acenda provider
Identify urgent or crisis situations and escalate to the appropriate clinical staff or crisis hotline protocols
Collects demographics, verifies insurance and performs fee assessments when necessary to successfully register clients within the EHR
Handles inbound/outbound calls, emails and faxes to schedule appointments for therapy, psychiatric evaluations and other clinical services
Provides accurate information about Acenda programs, eligibility, and community resources
Demonstrates competent written and verbal communication with referral sources and internal stakeholders
Records all interaction in the Electronic Health Record (EHR) or CRM system accurately and in real time
Works collaboratively with clinical, billing and other support staff to ensure a seamless client experience
Follows program policies and procedures and encourages the same in others
Performs other related duties as assigned

Skills

Customer Service

HIPAA Compliance

Insurance Verification

EHR

Crisis Intervention

Appointment Scheduling

Empathetic Communication

Abarca Health

Pharmacy Benefit Management services provider

About Abarca Health

Abarca Health provides Pharmacy Benefit Management (PBM) services, focusing on flexible and user-friendly solutions for health plans, employers, and government programs like Medicare and Medicaid. Its main product, the Darwin platform, allows clients to quickly implement and modify benefit designs while ensuring compliance with regulations. Abarca Health manages over $5.3 billion in drug spend and processes 100 million prescription claims annually, offering additional services like home delivery for prescriptions. The company's goal is to deliver exceptional service and innovative solutions in the PBM market.

Aventura, FloridaHeadquarters

2005Year Founded

VENTURE_UNKNOWNCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

PTO

Parental leave

Work flexibility

Health insurance

Wellness stipend

401k

Tuition reimbursement

Leadership development programs

Risks

Increased competition from Amazon Pharmacy and Mark Cuban's Cost Plus Drug Company.

Growing focus on specialty drugs may require platform adaptation.

Shift towards price transparency could pressure Abarca's pricing models.

Differentiation

Abarca Health's Darwin platform is highly adaptable and user-friendly.

The company offers innovative programs like Triple S en Casa for home delivery.

Abarca Health ensures compliance with ever-changing healthcare regulations.

Upsides

Abarca transitioned two million members to Darwin in 18 months, showing operational efficiency.

Collaboration with Blue Shield of California boosts Abarca's reputation in the PBM sector.

Recognition as a top IT workplace attracts top talent, driving innovation.

Land your dream remote job 3x faster with AI

Try Jobo Free