Support Specialist
FetchFull Time
Entry Level & New Grad, Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
Yes, this is a fully remote position.
Required skills include proven experience as an Insurance VA or in insurance support, proficiency with Applied Epic, knowledge of insurance certificates and binders, strong communication and organizational skills, high attention to detail, and comfort with remote collaboration tools.
This information is not specified in the job description.
Responsibilities include providing customer service via email and phone, creating insurance certificates and binders using Applied Epic, assisting with policy updates and client records, ensuring timely follow-ups, and collaborating with the team.
A strong candidate is detail-oriented, reliable, has hands-on experience with Applied Epic, is a self-starter with a passion for client service, and possesses a strong grasp of insurance workflows.
Global employment platform for payroll management
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.