Insurance Operations Senior Analyst at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Pensions, Financial ServicesIndustries

Requirements

Graduate in any stream
Up to 7 years of experience in UK Pension domain – Client Administration (preferred)
Must have experience in SIPP (Self-Invested Personal Pension) Support, Client Project Management, Sales Support and Private Funds, Adviser Servicing, Client Relations
Subject Matter Expert/Trainer with 4+ years of experience in remote transitions, developing quality checklists, performing RCA, and developing action plans to improve quality performance
Knowledge of MS Office Tools
Experience in the UK Pension domain (mandatory)
Open to flexible shifts based on business requirements
Good verbal & written communication skills
Good typing skills and attention to detail
Good time management skills. Ability to work independently

Responsibilities

Processing UK Pension Client Administration tasks, including SIPP Support, Client Management, Sales Support and Private Funds, Adviser Servicing, Client Relations, Quality Assurance
Handling adviser charges, calls, company updates, and adviser changes on client records
Managing investor updates, info requests, beneficiary records, portal queries, plan illustrations, settlements, and advisor changes
Manage client updates, mailings, legal notices, GDPR tasks, and document management
Driving operational reporting, regulatory submissions, data analysis and process governance
Supporting advisor onboarding, portal access, pre-sale queries, and streamlined adviser charge management
Delivering Ops reporting, tool development, process governance, business analysis, intranet management, and regulatory reporting
Reviewing the client administration request, processing the request and requesting additional information/documents if needed
Coordinate with internal/external stakeholders to complete the business administration request
Complies with all regulatory requirements, procedures, and Federal/State/Local regulations
Researching on any queries/requests sent by the Business Partners/Client Support Teams and replying to the same with minimum response time
Provide query support and training/refresher to team members
Review the job aids/process guides to ensure it is updated with all the processing information
Ensure effective update dissemination and maintain update tracker/log
Taking active participation in process improvements and automation

Skills

UK Pension

Client Administration

SIPP

Client Project Management

Sales Support

Private Funds

Adviser Servicing

Client Relations

Remote Transitions

RCA

Quality Checklists

Action Plans

MS Office

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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