Insurance Claims Associate (Trilingual / Bilingual) - Remote at Lendbuzz

Remote

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Bachelor's degree or equivalent experience in a relevant field
1+ years of experience in the insurance industry
Previous experience in auto insurance claims or a related field
Proficiency in English
Ability to speak Spanish and/or Portuguese (preferred)
Strong interpersonal and communication skills
Detail-oriented with excellent organizational abilities
Customer service focussed with a commitment to delivering a positive experience
Ability to work independently and as part of a team
Adept at problem-solving and conflict resolution
Adherence to ethical and professional standards in the insurance industry

Responsibilities

Assist clients in the initiation of auto insurance claims
Provide guidance and support through the initial reporting process
Follow up with insurance companies to check on status of claims and troubleshoot any hold ups/blockers
Gather and review all necessary documentation related to insurance claims
Verify the accuracy and completeness of claims
Serve as a primary point of contact for clients, insurance providers, and third parties involved in the claims process
Maintain clear and timely communication to keep all stakeholders informed
Work with insurance providers to process claims efficiently and accurately
Provide exceptional customer support to clients
Maintain detailed and organized records of claims, correspondence, and associated documentation
Assist in the resolution of claims issues, including coverage disputes, repair estimates, and settlements
Identify opportunities to enhance the claims process and provide feedback for process improvement

Skills

Key technologies and capabilities for this role

Insurance ClaimsCustomer ServiceCommunicationAttention to DetailProblem-solvingStakeholder Management

Lendbuzz

Provides auto loans for international students

About Lendbuzz

Lendbuzz provides auto loans specifically designed for international students and professionals in the United States who may struggle to secure financing through traditional lenders. The company uses advanced data analytics and machine learning to evaluate the creditworthiness of borrowers, focusing on a wider range of financial and personal data rather than just credit scores. This approach allows Lendbuzz to cater to a niche market that is often overlooked by conventional financial institutions. Borrowers can apply for loans online, verify their information easily, and sign documents digitally, making the process user-friendly. Lendbuzz earns revenue by charging interest on loans and may also receive fees from car dealerships for facilitating the loan process. The goal of Lendbuzz is to make auto financing more accessible to those who typically face challenges in obtaining loans.

Boston, MassachusettsHeadquarters

2015Year Founded

$246.1MTotal Funding

LENDING_CAPITALCompany Stage

Automotive & Transportation, FintechIndustries

201-500Employees

Benefits

Dental & health insurance

401(k)

Company outings

Fitness center

Unlimited PTO

Stocked kitchen

Company issued hardware

Cool swag

Flexible working hours

Risks

Increased competition from similar fintech companies could erode Lendbuzz's market share.

Potential regulatory scrutiny on AI models may increase compliance costs.

Economic downturns could impact demand for auto loans, affecting Lendbuzz's revenue.

Differentiation

Lendbuzz uses AI to assess creditworthiness beyond traditional credit scores.

The company targets international students and immigrants, a niche underserved by traditional lenders.

Lendbuzz partners with auto dealerships to offer seamless financing solutions.

Upsides

Lendbuzz secured $100M from Japan's largest bank, enhancing its financial stability.

The U.S. auto loan market growth benefits Lendbuzz's specialized services.

Increased adoption of digital lending aligns with Lendbuzz's user-friendly application process.

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