Information Developer at Syndigo

India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Manufacturing, Distribution, Energy, Healthcare, Food ServicesIndustries

Requirements

Candidates should possess a Bachelor's or Master's degree in Computer Science or Engineering, or equivalent experience, with a minimum of 3-4 years in product/platform documentation. Required skills include excellent communication and writing abilities, good listening and interviewing skills, strong multitasking capabilities, experience with REST/JSON API and apps user documentation, proficiency in information types, concepts, and procedures, experience developing multi-threaded applications, and the ability to work both independently and as a team player. Familiarity with HTML, MadCap Flare, and Jekyll is beneficial.

Responsibilities

The Information Developer will design and build the information architecture for data management solutions, collaborating with developers and product managers to create technical documentation for platforms, SDKs, products, and apps. This role involves acquiring product knowledge from both technical and business perspectives, setting up and configuring working environments, validating technical content against runtime environments, and gaining expertise in open-source authoring tools, standard templates, and content development processes. Responsibilities also include contributing to GUI and error message improvements, and conducting quality assurance for documentation through self-checks, peer reviews, technical reviews, and information testing.

Skills

Technical Documentation

SDK Documentation

Product Documentation

Technical Collaboration

Environment Setup

Configuration

Validation

Software Development

APIs

Data Management

Product Information

Syndigo

Cloud-native platform for digital commerce solutions

About Syndigo

Syndigo provides a cloud-based platform that improves the online shopping experience for various businesses, including retailers, brands, distributors, and manufacturers. Its main offerings include tools for managing product data, enhancing product information, analyzing digital shelf performance, and distributing content effectively. These solutions help clients work more efficiently and scale their operations. Syndigo stands out from competitors by serving a wide range of industries, such as grocery, automotive, and healthcare, with a focus on integrated content distribution and data management. The company's goal is to help businesses succeed in the digital marketplace by providing tailored subscription services and enterprise solutions.

Chicago, IllinoisHeadquarters

1973Year Founded

$3.8MTotal Funding

DEBTCompany Stage

Data & Analytics, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Disability Insurance

Parental Leave

Adoption Assistance

401(k) Retirement Plan

Risks

Emerging PIM software providers like Agility PIM challenge Syndigo's market position.

New executive appointments may lead to strategic shifts disrupting operations.

Industry-specific challenges in the foodservice vertical could slow Syndigo's growth.

Differentiation

Syndigo offers a comprehensive suite of solutions including MDM, PIM, and PXM.

The Content Experience Hub allows seamless product content management and syndication.

Syndigo serves over 14,000 enterprises across diverse industries globally.

Upsides

Growing demand for digital shelf analytics boosts Syndigo's market potential.

Cloud-native solutions expansion offers Syndigo increased market share opportunities.

Partnerships with companies like Pivotree enhance Syndigo's product content management capabilities.

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