Industry Sales (JD YOUNG Internship Program) at JD.com Inc

Bangkok, Bangkok, Thailand

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

E-commerce, Logistics, RetailIndustries

Requirements

Undergraduate students or above, majoring in logistics management, e-commerce, international trade, marketing and other related majors are preferred
Proficient in Thai and English, with excellent listening, speaking, reading and writing skills; those who master Chinese are preferred
Proficient in using Excel, Word, PPT and other office software
Possess excellent communication and coordination, problem-solving skills and teamwork spirit, and be able to adapt to a fast-paced work environment

Responsibilities

Basic Operation Support: Responsible for the daily data collation of the business industry sales group, and provide effective support for team decision-making through accurate data processing
Collaborative processing of after-sales issues: Follow up after-sales consultation throughout the process, promptly feedback the progress and results to customers, collect customers' opinions and suggestions on the after-sales process, and promote the continuous optimization and upgrading of the after-sales system
Coordinate and follow up on fulfillment issues: Real-time monitoring of order fulfillment status, once an abnormality is found, quickly link logistics, warehousing and other departments, efficiently solve the problem, and ensure that the order is delivered on time

Skills

Key technologies and capabilities for this role

ExcelWordPPTThaiEnglishcommunicationcoordinationproblem-solvingteamwork

Questions & Answers

Common questions about this position

What are the key responsibilities in the JD Young Internship Program?

Responsibilities include basic operation support with daily data collation for the business industry sales group, collaborative processing of after-sales issues by following up consultations and collecting feedback, and coordinating fulfillment issues by monitoring orders and linking with logistics and warehousing departments.

What qualifications are required for this internship?

Candidates must be undergraduate students or above, preferably majoring in logistics management, e-commerce, international trade, or marketing; proficient in Thai and English with excellent skills in listening, speaking, reading, and writing (Chinese preferred); proficient in Excel, Word, PPT; and possess excellent communication, coordination, problem-solving skills, teamwork spirit, and adaptability to a fast-paced environment.

Is this a full-time or part-time position?

This is a part-time employment type.

What language skills are needed for this role?

Proficiency in Thai and English is required with excellent listening, speaking, reading, and writing skills; mastery of Chinese is preferred.

What is the purpose of the JD Young Internship Program?

The program aims to cultivate young talent by providing opportunities to enhance professional skills and accelerate growth, while identifying high-potential candidates for the JD Star Program.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees