Industry Sales (JD STAR Graduate Program) at JD.com Inc

Budapest, Hungary

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

E-commerce, LogisticsIndustries

Requirements

Undergraduate students or above, majoring in logistics management, e-commerce, international trade, marketing and other related majors are preferred
Proficient in local language and English, with excellent listening, speaking, reading and writing skills; those who master Chinese are preferred
Proficient in using Excel, Word, PPT and other office software
Possess excellent communication and coordination, problem-solving skills and teamwork spirit, and be able to adapt to a fast-paced work environment

Responsibilities

Basic Operation Support: Responsible for the daily data collation of the business industry sales group, and provide effective support for team decision-making through accurate data processing
Collaborative processing of after-sales issues: Follow up after-sales consultation throughout the process, promptly feedback the progress and results to customers, collect customers' opinions and suggestions on the after-sales process, and promote the continuous optimization and upgrading of the after-sales system
Coordinate and follow up on fulfillment issues: Real-time monitoring of order fulfillment status, once an abnormality is found, quickly link logistics, warehousing and other departments, efficiently solve the problem, and ensure that the order is delivered on time

Skills

Key technologies and capabilities for this role

ExcelWordPPTdata processingcommunicationcoordinationproblem-solvingteamworkEnglishChinese

Questions & Answers

Common questions about this position

What are the educational requirements for the JD STAR Graduate Program?

Candidates must be undergraduate students or above, with majors in logistics management, e-commerce, international trade, marketing and other related majors preferred.

What language skills are needed for this role?

Proficiency in local language and English is required, with excellent listening, speaking, reading and writing skills; knowledge of Chinese is preferred.

What technical skills are required for the Industry Sales position?

Proficiency in using Excel, Word, PPT and other office software is required.

What soft skills are essential for this graduate program role?

Excellent communication and coordination, problem-solving skills, teamwork spirit, and the ability to adapt to a fast-paced work environment are required.

Who is the JD STAR Graduate Program designed for?

It targets fresh graduates from top universities worldwide, placing high-potential graduates in roles supporting JD.com's business with extensive training and coaching for sustained career growth.

JD.com Inc

China's largest online retailer and technology services

About JD.com Inc

JD.com is China's largest online retailer, offering a wide range of products from fresh food to electronics, with a nationwide fulfillment network enabling same- and next-day delivery. The company is transitioning to a technology and service enterprise, leveraging cutting-edge technology and infrastructure to serve nearly 600 million customers and promote innovation across various industries.

Chaoyang, Beijing, ChinaHeadquarters

1998Year Founded

$7,918.9MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Robotics & Automation, Venture Capital, Industrial & Manufacturing, VR & AR, AI & Machine Learning, Consumer GoodsIndustries

10,001+Employees