Immigration Specialist | LATAM

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not Specified

Deel is a leading all-in-one payroll and HR platform designed for global teams. Our mission is to unlock global opportunity for everyone. Deel integrates HRIS, payroll, compliance, benefits, performance, and equipment management into a single, user-friendly platform. We leverage AI-powered tools and our own payroll infrastructure to support all worker types in over 100 countries, enabling businesses to scale efficiently and compliantly.

Deel is one of the world's largest distributed companies, with a team of 5,000 employees across more than 100 countries, speaking 74 languages. Our culture fosters continuous learning and innovation.

As the fastest-growing SaaS company in history, Deel is revolutionizing how global talent connects with companies, removing geographical barriers to hiring and career advancement. We are building the infrastructure for the future of work, promoting a more diverse and inclusive global economy. In 2024, we processed $11.2 billion in payments to workers in nearly 100 currencies and provided healthcare and benefits in 109 countries.

Deel has received recognition such as CNBC Disruptor 50, Forbes Cloud 100, and Deloitte Fast 500, and is consistently listed among Y Combinator's top companies. We maintain a high customer satisfaction rating with an average of 4.83 stars across major review platforms.

Working at Deel offers a career-accelerating experience at the forefront of the global work revolution. You will tackle complex challenges impacting millions of lives and contribute to a company with a $12 billion valuation and $800 million in ARR, driving significant impact and building expertise in the transformation of global work.

Summary

The Immigration Specialist will manage all aspects of the LATAM immigration process. This role involves client communication, document collection, file review, and application submission. The specialist will handle a range of LATAM business immigration cases from start to finish, providing exceptional client service through timely and clear immigration support. Adherence to company-developed onboarding and processing workflows is required.

Responsibilities

• Ensure timely and accurate case completion, meeting Service Level Agreements (SLAs) and internal quality standards.
• Coordinate and schedule client calls, consultations, and interviews.
• Deliver outstanding client service through clear, professional communication and proactive case management.
• Maintain compliance with relevant immigration laws and regulations in assigned countries, adhering to operational rules and RACI.
• Assess right-to-work requirements.
• Process immigration-related administrative tasks, including preparing and submitting immigration applications to local authorities.
• Liaise with local providers to complete immigration assessments.
• Audit, maintain, and update internal and external mobility-related knowledge in collaboration with stakeholders.
• Provide support to Employer of Record (EOR) entities and clients for mobility-related inquiries via all communication channels.
• Manage the complete lifecycle of mobility for non-nationals, including work authorization checks, visa processing, renewals, and cancellations.
• Ensure the quality of mobility operations in assigned countries.
• Undertake special projects as assigned.

Requirements

• 3+ years of business immigration experience, either as a Paralegal or Immigration Specialist.
• 1+ year of experience in LATAM immigration.