[Remote] IME Quality Analyst at Blank Street

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

An Associate’s Degree or Bachelor’s Degree is preferred. Business experience in a healthcare and/or insurance setting is preferred, along with experience working with technology-based processes within the business environment. Exceptional communication skills with a clear understanding of company business lines, the ability to apply critical thinking, manage time efficiently, and meet specific deadlines are essential. Computer literacy and typing skills are also required. Remote employees must supply and support their own internet services and maintain an uninterrupted internet connection.

Responsibilities

The Quality Analyst is responsible for managing the medical file review process, reviewing completed referrals to ensure client questions are addressed, and reviewing completed reports for accuracy. They will ensure client and department standards are met by reviewing reports and medical records for completeness and addressing client questions. The analyst will follow up with reviewers and clients for clarification, update clients on referral progress, ensure reports are grammatically correct and error-free, and adhere to the QA checklist. They will also format reports for approval and communicate clearly and concisely between the customer, reviewer, and operations team, confidently speaking with physicians and clients regarding peer review content. Other duties and special projects may be assigned.

Skills

Medical File Review

Quality Audits

Report Review

Client Communication

Physician Communication

Grammar

Spelling

Critical Thinking

Time Management

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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