Blank Street

IME Operations Manager

United States

Blank Street Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical OperationsIndustries

Requirements

Candidates should possess an Associate’s Degree or a Bachelor’s Degree, with preferred business experience in a healthcare and/or insurance setting, and experience in a Worker’s Compensation and/or Auto setting is considered a plus.

Responsibilities

The IME Operations Manager will oversee and ensure the profitability of the regional operations center by meeting financial and referral goals, managing staffing efficiencies, and presenting regular reports to management. They will drive revenue growth through optimizing physician cost, maintaining client invoices, ensuring timely report delivery, and building relationships with key physicians. The role also involves managing staff performance through monitoring metrics, conducting evaluations, handling disciplinary actions, and hiring new team members, as well as coordinating with other departments and overseeing the deposition process. Finally, the manager will perform other duties and special projects as assigned to meet business needs and maintain client satisfaction.

Skills

Staff Management
Performance Monitoring
Client Relationship
Reporting
Physician Selection
Revenue Growth
Team Leadership
Operational Oversight

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

Key Metrics

New York City, New YorkHeadquarters
2020Year Founded
$50.6MTotal Funding
EARLY_VCCompany Stage
Food & Agriculture, Consumer SoftwareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Flexible Work Hours
Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.
Subscription program may not resonate with all customer segments, risking dissatisfaction.
Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.
Small, cost-effective locations reduce overhead and allow competitive pricing.
Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.
Subscription model provides steady revenue and enhances customer loyalty.
Partnerships with lifestyle brands boost brand visibility and customer engagement.

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