Fin

iGaming - Account Manager

Sofia, Sofia City Province, Bulgaria

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Gaming, Affiliate MarketingIndustries

Requirements

Candidates must have 3+ years of account management experience specifically within the iGaming affiliation industry. Full professional proficiency in English, both verbal and written, is essential. Strong data analysis skills are required to identify scalability opportunities, along with business acumen for qualifying and developing new opportunities. The ideal candidate will be a self-starter, resourceful, proactive, and highly responsive.

Responsibilities

The Account Manager will build and maintain strong, long-term relationships with key clients and manage a diverse account portfolio to identify growth opportunities and drive revenue. Responsibilities include negotiating and closing commercial agreements to maximize profitability, tracking and reporting performance metrics using Salesforce and ThoughtSpot, and ensuring seamless partner integration into promotional campaigns. The role also involves identifying and executing revenue improvement opportunities, representing the company at industry events, and performing other ad-hoc duties as required.

Skills

Account Management
iGaming
Affiliate Marketing
Relationship Building
Revenue Growth
Salesforce
ThoughtSpot
Data Analysis
Business Acumen
Negotiation

Fin

Provides insights into customer operations workflows

About Fin

Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.

Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees

Benefits

Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k

Risks

Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.

Differentiation

Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.

Upsides

Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.

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