Identity & Trust Investigation Specialist II at Remitly

New Westminster, British Columbia, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Financial ServicesIndustries

Requirements

Bachelor's degree, financial crimes related certifications (CFE, CFCS, etc.) or equivalent experience
2+ years of experience in fraud prevention within the payments, banking, or technology domain
Investigation and data analysis skills
Comfortable handling, analyzing, and manipulating large data for risk analysis
Proficient in Excel (can perform complex functions) and Google Workspace
Understanding of common fraud (account takeover, stolen information, etc.) and scam (elder abuse, romance scams, etc.) typologies
Comfortability working with team members in different locations and timezones
Occasionally provide support during non-business hours when experiencing an acute attack (role is exempt from overtime pay)
Basic SQL experience is preferred

Responsibilities

Lead deep-dive investigations into fraud and scam activity, identifying trends, root causes, and emerging threats
Provide actionable intelligence that improves fraud rules, models, and operational processes
Write and tune fraud rules to prevent scaling fraud activity
Contribute to program strategy by proactively identifying gaps, proposing improvements, and informing roadmap priorities
Support incident response efforts during high-impact fraud events
Help operationalize scalable investigative frameworks and contribute to global process improvements
Use basic SQL skills and data visualization to analyze large datasets
Promote data-driven decision-making by delivering recommendations across multiple departments in risk prevention
Lead projects and provide support on various risk initiatives such as diving deep on scam patterns, performing QAs, reviewing SOPs, or collecting insight from external resources

Skills

Key technologies and capabilities for this role

Fraud InvestigationScam AnalysisData PatternsFraud RulesRisk DetectionIncident ResponseTrend AnalysisRoot Cause AnalysisOperational Processes

Questions & Answers

Common questions about this position

What is the salary for this Identity & Trust Investigation Specialist II role?

This information is not specified in the job description.

Is this role remote or hybrid, and where is it located?

This role is eligible for hybrid working, but specific location details are not provided.

What skills and experience are required for this position?

Candidates need 2+ years of experience in fraud prevention within payments, banking, or technology, investigation and data analysis skills, proficiency in Excel for complex functions, basic SQL skills, and understanding of common fraud and scam typologies.

What is the team structure like for this role?

You'll work alongside a high-performing team of fraud and scam specialists, collaborating with partners in product, engineering, analytics, and compliance, and report directly to the Senior Manager, Identity and Trust Investigations within the Fraud Program Team.

What makes a strong candidate for this Investigation Specialist role?

A strong candidate has a Bachelor's degree or relevant certifications like CFE or CFCS, 2+ years in fraud prevention, strong data analysis skills including Excel and basic SQL, and comfort with global team collaboration.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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