Human Resources Operations Specialist at Caterpillar Inc.

Piracicaba, Sao Paulo, Brazil

Caterpillar Inc. Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Construction, MiningIndustries

Requirements

  • Bachelor's degree
  • Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
  • Employee Relations: Knowledge of the rights and obligations in employee relations; ability to adhere to legal requirements when handling employee negotiations
  • HR Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management
  • Human Resources Consulting: Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives

Responsibilities

  • Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management
  • Provides an excellent service experience when executing employee-facing processes
  • Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities
  • Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics
  • Provides customer support, resolving customer requests and consultation on enquiries related to HR administrative processes and procedures

Skills

HR Operations
Human Resources
Employee Data Management
Workday
Diversity and Inclusion

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters
1925Year Founded
$143.5KTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries
10,001+Employees

Benefits

Annual incentive bonus plan
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Disability benefits
Life Insurance
Parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits and Employee Discounts
Tuition Reimbursement
Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.
Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.
Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.
The company integrates AI and IoT to enhance machinery performance and customer satisfaction.
Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.
Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.
Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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