Human Resources Office Assistant at Boingo

Frisco, Texas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Wireless Technology, TelecommunicationsIndustries

Requirements

1-2 years of HR and office administrative experience
Exceptional verbal and written communication skills needed with a high level of discretion and professionalism
Keen judgment and the ability to be discreet on sensitive matters
Detail oriented with strong follow-up and follow-through skills
Experience using Microsoft Office
Excellent decision-making skills with the ability to prioritize and multitask
Strong teamwork and relationship building skills are a must
Collaborative, strong team and interpersonal skills

Responsibilities

Warmly and professionally welcome visitors, while assisting them with onsite needs. Manage the front desk, including security access, checking in guests, and supporting executive and customer meetings
Operate the main phone system, while screening calls, updating the general mailbox message, and relaying messages
Open and distribute office mail as needed. Decorate to create a seasonal atmosphere throughout the year
Assist with HR onboarding and offboarding with tasks such as preparing new hire desks, anniversary gifts, collecting offboarding items (laptops, badges, etc.) as needed
Update and maintain employee information within our HR system, BambooHR
Proactively maintain necessary work resources such as office supplies, kitchen supplies, employee food, beverages, etc
Maintain the cleanliness of common areas, conference rooms, and kitchen. Load and unload dishwasher, clean out the refrigerator, spot clean on occasion
Partner with building management and vendors regarding maintenance, parking, janitorial services, etc
Support, plan and assist with local employee events such as all-hands meetings, onsite competitions, and employee activities
Prepare shipping such as UPS and FEDEX and arranging courier service
Function as the building safety champion. Ensure that the workplace supports the health and safety of all employees and visitors. Assist with monthly safety walk through
Other duties as assigned

Skills

BambooHR

HR onboarding

front desk management

phone system operation

office administration

event support

visitor assistance

employee data management

Boingo

Provides high-speed Wi-Fi and cellular services

About Boingo

Boingo provides high-speed Wi-Fi and cellular services to a variety of clients, including airports, stadiums, military bases, and multifamily communities. Their services include designing, installing, and maintaining advanced wireless networks that are ready for 5G technology. Boingo's offerings range from Distributed Antenna Systems (DAS) to Wi-Fi solutions, ensuring seamless connectivity for users. What sets Boingo apart from competitors is their comprehensive approach, which includes not only network installation but also ongoing monitoring and customer support. They generate revenue through various channels, such as advertising solutions, mobile carrier traffic management, and connectivity services for residential communities. Boingo's goal is to enhance user experience and operational efficiency by providing reliable and advanced wireless connectivity in high-traffic public venues.

Los Angeles, CaliforniaHeadquarters

2001Year Founded

$87.5MTotal Funding

IPOCompany Stage

Data & Analytics, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Phone/Internet Stipend

Gym Membership

Tuition Reimbursement

Parental Leave

Risks

Emerging 5G providers like Verizon threaten Boingo's market share.

Technological advancements require continuous infrastructure upgrades, straining Boingo's finances.

Remote work trends may reduce demand for Boingo's services in physical venues.

Differentiation

Boingo offers end-to-end wireless solutions, from design to customer care.

Boingo's networks are 5G ready, ensuring clients meet growing connectivity demands.

Boingo is a trusted partner for the U.S. military, providing secure connectivity at bases.

Upsides

Increased demand for private 5G networks creates new opportunities for Boingo.

Smart city initiatives drive the need for advanced connectivity solutions, benefiting Boingo.

Hybrid work models increase demand for reliable Wi-Fi in residential areas, expanding Boingo's market.

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