CRM Manager

Position Overview

Flawless is revolutionizing Hollywood with its Gen AI film editing tools, empowering filmmakers and setting new standards in ethical AI through the Artistic Rights Treasury (A.R.T.). We are seeking an experienced CRM Manager to leverage data-driven strategies and optimize our B2B marketing and account-based marketing (ABM) initiatives using HubSpot's ecosystem. This role is crucial for enhancing customer relationship management, driving engagement, and contributing to company growth.

Reporting Structure

• Reports to: Chief Growth Officer - Alex Ford

Responsibilities

• Design, implement, and optimize HubSpot CRM throughout the business.
• Develop and execute CRM strategies aligned with business objectives and sales/customer success processes.
• Manage the integration and optimization of data across all HubSpot Hubs (Sales, Service, Content, Marketing & Operations).
• Create and maintain segmentation strategies for targeted, personalized communication.
• Build workflows and reports to automate and optimize internal processes.
• Analyze campaign performance and customer journey metrics to identify optimization opportunities.
• Collaborate with sales and product teams to ensure CRM data integrity and effective lead management.
• Lead cross-functional projects using JIRA to improve CRM processes and efficiency.
• Build and maintain comprehensive reports and dashboards to track KPIs and communicate results.
• Train team members on HubSpot best practices and evolving capabilities.
• Stay current with industry trends and recommend innovative CRM marketing approaches.

Requirements

• 5+ years of experience in HubSpot Enterprise CRM projects or roles.
• Proven experience in B2B environments with a focus on account-based marketing.
• Advanced knowledge of HubSpot, including automation, workflows, and integration capabilities.
• Demonstrated expertise across all HubSpot Hubs (Sales, Service, Content, Marketing & Operations).
• Experience with project management using JIRA.
• Strong analytical skills with the ability to translate data insights into actionable strategies.
• Experience working in a startup environment and ability to adapt to changing priorities.
• Excellent communication and collaboration skills.
• Bachelor's degree in Marketing, Business, or a related field.
• Deep expertise in HubSpot's ecosystem.
• Comfort with custom objects, bespoke properties, complex workflow automations, and reports.
• Ability to manage key internal and external stakeholders for HubSpot Enterprise roll-out and maintenance.

Preferred Qualifications

• HubSpot certifications (Marketing Software, CMS, Sales Software, etc.).
• Experience with Google Workspace integration with marketing tools.
• Knowledge of SQL or other data query languages.
• Experience with marketing analytics tools beyond HubSpot.
• Experience with agile marketing methodologies.
• Extensive experience working with HubSpot Enterprise features, including custom objects and properties.
• Technical knowledge and understanding.

Employment Type

• Full Time Employee

Location Type

• [Information not provided]

Salary

• [Information not provided]