Hub RN at Cityblock Health

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

3+ years of experience

Responsibilities

Receive incoming calls from members needing clinical triage, providing decision support to determine if urgent clinical responses are necessary
Ensure clinical safety and appropriate onsite triage, performing additional nonstandard assessments or previsit testing as requested by providers
Conduct inperson clinical examinations when appropriate to support comprehensive care
Participate in interdisciplinary case conferences and implement population health campaigns, such as vaccination efforts and addressing lost to care lists
Act as a clinical resource for team members, assisting with clinical goals, education, and acute clinical needs
Triage member needs during clinical visits, provide education, communicate test results promptly, and address member needs with timely task delegation
Deliver episodic care management for identified members, conducting meetings in the hub as extensions of primary care teams, including medication reconciliation, standing orders, minor procedures, and disease management education
Support Medical Assistant duties, including rooming patients, taking vitals, drawing labs, performing EKGs, administering injections, and safely escalating or handing off care to longitudinal providers
Provide nursing support to bridge onsite care with field based services, ensuring medication reconciliation, administration, compliance, education, and managing medication refills per standing protocols
Address quality gaps prioritized by the company, ensuring proper chart documentation and coding, and maintaining safe, compliant clinic operations
Occasionally engage in community health services and support outpatient care with care facilitation and electronic health record platforms for data collection, task tracking, and documentation
Manage FIT testing and PPE for COVID19 and respiratory exposures, place vaccine orders with temperature control checks, and oversee clinical stock inventory and nursing bag kit distributions
Provide clinical education and training on medical equipment and chronic disease management to less intensively trained staff, such as Medical Assistants and Community Health Partners
Review and sign off on clinical competencies related to PointofCare Testing and procedures
Seamlessly integrate data collection and documentation into operations and reporting using standardized care facilitation and electronic health record platforms
Facilitate effective communication within teams and with community resources to ensure coordinated care delivery

Skills

Clinical Triage

Nursing Assessments

Medication Reconciliation

Vital Signs

Phlebotomy

EKG

Injections

Patient Education

Disease Management

Case Conferences

Population Health Campaigns

Chart Documentation

Standing Orders

Minor Procedures

Cityblock Health

Personalized healthcare services for Medicaid patients

About Cityblock Health

Cityblock Health provides personalized healthcare services primarily for Medicaid patients, focusing on compassionate care that addresses both medical and non-medical needs. When individuals join Cityblock, they are assigned a dedicated care team that includes doctors, nurses, mental health advocates, and social workers, all tailored to meet their specific health requirements. This team helps members navigate their healthcare journey, from finding specialists to providing urgent care services for non-life-threatening emergencies, delivered right at their homes. Cityblock distinguishes itself from competitors by emphasizing a holistic approach to health, which includes support for housing, food security, addiction treatment, and childcare, in addition to traditional medical services. The company's goal is to ensure that every member receives comprehensive care that respects their individual stories and circumstances, making healthcare accessible and compassionate.

New York City, New YorkHeadquarters

2017Year Founded

$890MTotal Funding

LATE_VCCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Comprehensive health, dental, & vision coverage

12 weeks parental leave

401(k)

20 days vacation

Company retreats & events

Risks

Over-reliance on Medicaid funding poses financial risks with policy changes.

Rapid expansion may strain resources and affect service quality.

Continuous IT investment is needed, posing a financial burden if not aligned with growth.

Differentiation

Cityblock Health offers a unique care model integrating medical and social services.

The company focuses on Medicaid patients, addressing complex health and social needs.

Cityblock's Advanced Behavioral Health Program shows significant cost savings and reduced utilization.

Upsides

Partnerships in North Carolina and Florida expand Cityblock's reach in high Medicaid areas.

The ABH Program's success suggests potential for expansion and replication in other regions.

Cityblock's flexible care model enhances accessibility and patient satisfaction.

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