Hub Operations Lead at Advance Auto Parts

Conover, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

Good knowledge of store systems
Basic parts knowledge
Good interpersonal skills
Prior experience leading other Team Members
In-depth knowledge of store inventory
Ability to network with nearby stores, Hubs, PDQ, and external suppliers for order fulfillment
MVR certification (may be required)
Complete all training materials and attend all store meetings
Competent at oral and written communications and basic math computations
Prior retail experience, including basic merchandising and inventory management skills
Able to drive forklift (if certified and applicable), use hand truck, and pallet jack
Well mannered, neat in appearance, and ability to meet and deal with the public in an unbiased manner
Previous work records demonstrating stability and performance results
Ability to work on short notice and/or flexible hours including nights and weekends
High school diploma or GED
Inventory management experience in a retail environment or logistics center

Responsibilities

Manage day-to-day operations and workflow of all HUB functions, including store Hub order fulfillment and inventory control
Lead 1 or more team members (HUB Inventory Specialist and HUB drivers), providing direction, organizing, delegating work, and ensuring execution
Review Hub orders, pull parts, stage product, and finalize paperwork
Interact with internal and 3rd party drivers on paperwork and instructions
Engage store-to-facility network to determine part sourcing and logistics solutions; work with ordering store for fulfillment options if unavailable
Work with GM, DM, and CSC support for proper inventory mix and levels
Ensure inventory accuracy for parts department and HUB inventory (on-hand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face, truck lead)
Manage and comply with all Hub records and paperwork policies and procedures
Urgently communicate risks or concerns regarding order fulfillment or shipments to appropriate store leaders
Lead stocking activities from replenishment orders, including scanning in product and ensuring completion within 24 hours
Additional inventory activities (overstocks, callbacks, resets)
Safely deliver parts to customers as needed
Assist with front room inventory functions, cores, and defects
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Assist as needed with MOD and other store-related actions
Immediately report violations of company policy or procedure to GM and/or DM
Maintain Hub company standards

Skills

Key technologies and capabilities for this role

Inventory ControlOrder FulfillmentTeam LeadershipStore SystemsParts KnowledgeInventory AccuracyCycle CountsLogistics CoordinationPaperwork ManagementMVR Certification

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What skills are required for the Hub Operations Lead role?

Required skills include good knowledge of store systems, basic parts knowledge, good interpersonal skills, prior experience leading team members, in-depth knowledge of store inventory, and ability to network with stores, hubs, and suppliers.

What is the team structure for this position?

Depending on the size and scope of HUB operations, the role may lead 1 or more team members, including HUB Inventory Specialists and HUB drivers.

What makes a strong candidate for this Hub Operations Lead position?

Strong candidates have prior experience leading team members, competency in oral communication, high attention to detail, safety knowledge, and proficiency operating inventory systems, store equipment like forklifts, and POS systems.