HR Support Representative at Medtronic

Prague, Prague, Czechia

Medtronic Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Fluent in English (verbal and written) and German at C1 level
  • 1–3 years of relevant experience; customer service experience also considered
  • Strong problem-solving, critical thinking, and collaboration skills with the ability to manage multiple priorities
  • Detail-oriented, proactive, and able to work both independently and in cross-functional teams
  • Technically skilled with strong computer literacy (Excel, Word, PowerPoint) and experience with HR systems such as Workday, ServiceNow, Recognize System, and Cornerstone
  • Interested in developing within an international HR Shared Services environment; familiarity with Systems Thinking, Coaching, MOS Principles, and A3/DMAIC is an advantage
  • Required to work from Prague office 2 days a week, the rest is work from home

Responsibilities

  • Perform daily operations whilst adhering precisely to the defined Work instructions & FAQs for your ELC Team providing answers to customers on a range of topics from HR policies, Payroll, Benefits and many more
  • Flag problems and work on A3s as per the DMAIC model
  • Actively participate in daily meetings
  • Support customers on email, phone & live chat
  • Build connections with HR Centers of Expertise and get involved with HR projects as they arise and build your own career
  • Assist with a wide variety of general administrative projects, providing technical and highly skilled clerical support
  • Actively contribute to our continuous improvement culture that gets everybody engaged every day in solving problems to improve the value we provide to our customers

Skills

HR Policies
Payroll
Benefits
HR Technology
Customer Support
Email Support
Phone Support
Live Chat
DMAIC
A3 Problem Solving
Continuous Improvement

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters
1949Year Founded
$3.2MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Employee Assistance Program
Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.
Spine biologics market growth may attract new entrants, increasing competition for Medtronic.
Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.
The company invests heavily in R&D to drive innovation in medical devices.
Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.
Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.
Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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