HR Shared Services Practitioner at Accenture

Singapore

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

NoVisa

Human Resources, Professional ServicesIndustries

Requirements

Permanent resident in APAC
Native speaker (+ English speaker)
Problem solver with moderate level of reporting skills
No travel restrictions
Bachelor’s Degree
Minimum 3 years of experience in Business Operations
Accenture experience preferred
Workday, Salesforce experience preferred
Previous HR experience is a plus but not required
Strong Operations experience preferred
Strong communication skills
Required - Excel experience including creating pivot reports, VLOOKUP’s, and charts/graphs partnered with analytical and problem-solving experience
Process mapping experience a plus

Responsibilities

Handle inbound employee/cross-functional teams’ inquiries, identify needs, process necessary transactions in Workday, Salesforce and other systems, and escalate issues
Provide reporting on work and escalate issues to Project Managers
Process International Exits, Transfers, Onboarding, Leaves and Travel case
Identify opportunities for process improvement and compile process information for Training
Raise risks and issues to Project Management
Gathering data and working with the employees/cross-functional teams to complete HR processing
Prepare and deliver updates to management team on a weekly basis
Serve as primary contact for processing needs and client inquiries on processing team SLAs
Schedule and drive meetings with parties as needed
Oversee the development of process documentation, track process changes and drive documentation updates according to team lead directives
Create and maintain partnerships with geographically distributed HR Business Partners, Employee Relations specialists, and specialty HR Operations teams (Recruiting, Compensation, Finance, Benefits, Immigration, Payroll, Mobility, HR Information Systems)

Skills

Workday

Salesforce

HR Reporting

Process Improvement

Onboarding

Employee Exits

Transfers

Leaves Management

Stakeholder Management

Process Documentation

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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