HR Analyst at DXC Technology

Petaling Jaya, Selangor, Malaysia

DXC Technology Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, Human ResourcesIndustries

Requirements

  • Bachelor's Degree preferably in Human Resource Management
  • 1 or more years of HR working experience preferably in a shared service or outsourcing environment
  • Familiar working with SAP HR or other HRMS system
  • Good customer service skills with an ability to handle multiple transactions and customer requests
  • Preferably with experience processing outsourced HR for different countries
  • Experience working in large, diverse teams
  • Fresh graduates are welcome to apply

Responsibilities

  • Provide HR & Payroll transaction processing support to Clients as part of a world-class, high-performance shared service organization
  • Provide full employee life cycle management, including serving as a point of contact for employee and manager inquiries relating to HR Services, Payroll Services, and Benefits services via telephone, email, and Action Request System (ARS)
  • Perform HR administration in line with company policies/guidelines and country-specific legislation
  • Provide quality HR processing support to the Client by attending to and processing customer requests as assigned accurately and in a timely manner, resolving issues and inquiries, and escalating operational issues to the relevant parties for resolution
  • Perform HR operational tasks that include personnel data administration, organization data maintenance, loan and payment administration and claims verification, time & attendance data administration, medical benefits administration, and claims processing
  • Accomplish special project results by identifying opportunities for continuous improvement and delivering value-added services to the Clients
  • Provide quality payroll processing support to the Clients by attending to and processing payroll ad hoc and regular monthly requests accurately and in a timely manner
  • Resolve issues and inquiries and escalate operational issues to the relevant parties for resolution
  • Functional Tasks: Hiring, Movement & Organization Management, Cessation, Employee Data Update and Benefit Management, Time & Attendance Management, Payroll Processing

Skills

HR Administration
Payroll Processing
Employee Lifecycle Management
Time & Attendance
Benefits Administration
Personnel Data Management
Organization Management
Claims Processing
Customer Inquiry Resolution
HR Policies

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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