HPC Supercomputer Hardware Administrator, Onsite, Spring, Texas at Hewlett Packard Enterprise

Spring, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Oil and Gas, High Performance ComputingIndustries

Requirements

US Citizenship required
Onsite fulltime work required in Spring, Texas (daily in-person attendance at non-HPE worksite, no remote or hybrid)
Experience with Linux based OS, hardware troubleshooting and diagnostics
3 - 5 years of technical experience
Bachelor of Arts/Science or equivalent degree in computer science or related field
Must be a self-starter able to work independently without supervision and within a team environment
Strong problem solving and self-management skills with attention to detail
Understanding of architectural dependencies of technologies
Ability to work in a multi-technology environment and diagnose complex technical problems to their root cause
Ability to communicate broad and specific concepts with team members and peers
Ability to prioritize tasks and communicate effectively verbally and in writing
Strong desire to learn and improve
Previous experience in HPC (High Performance Computing) or other large-scale systems/datacenter experience is a plus
Willingness to participate in 24x7 on-call rotation (1 week every 1.5 months)
Willingness to occasionally travel for training

Responsibilities

Report daily to, and physically work at, the Customer’s Site
Identify, analyze, diagnose, troubleshoot and repair hardware issues with focus on responsiveness and communication
Engage in technical problem solving across multiple technologies
Create and own service tickets via Salesforce, updating through closure
Gather data, perform analysis, and escalate problems to higher-level product support groups to ensure timely resolution of system or customer issues
Verify and implement detailed technical solutions to problems
Participate as part of a team and maintain good relationships with team members and customers
Maintain onsite part inventory

Skills

Key technologies and capabilities for this role

LinuxHardware TroubleshootingHPC SystemsCray SupercomputersBreak Fix RepairsSupercomputer Administration

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position requiring daily in-person attendance at the customer's site in Spring, Texas. It is not a remote or hybrid role.

What skills are required for the HPC Supercomputer Hardware Administrator role?

Key skills include familiarity with Linux, troubleshooting hardware, self-motivation, problem-solving, and excellent communication. Candidates should also be willing to learn and grow.

What is the work arrangement and location for this job?

The role is located in Spring, Texas, with daily reporting and physical work at the customer's site for an Oil and Gas customer. US Citizenship is required.

What does HPE's company culture emphasize?

HPE's culture thrives on finding new and better ways to accelerate what's next, values varied backgrounds, offers flexibility for work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this role?

A strong candidate is a self-motivated problem-solver with excellent communication skills, familiarity with Linux and hardware troubleshooting, and a desire to learn and grow in a team environment.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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