Housekeeping Floor Supervisor - Luxor at MGM Resorts International

Luxor, Luxor, Egypt

MGM Resorts International Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Casino, EntertainmentIndustries

Requirements

  • 2+ years of prior relevant experience in the housekeeping department
  • High School Diploma or GED
  • Must be 21 years of age or older

Responsibilities

  • Supervises GRA’s, Housepersons, assigned floors and ensures all rooms and hallways are cleaned to Company standards
  • Creates a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly utilizes performance feedback, recognition, training, and adherence to company policies, legal requirements, and collective bargaining agreements
  • Inspects the required number of guest rooms on a daily basis to ensure Guest Room Attendants (GRA’s) are conforming to the sanitation requirements of health laws and standards set by the Company
  • Maintains records including repairs needed, lost and found items, and quality of work completed by employees
  • Instructs employees on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards
  • Reports all work orders to status and any follow required
  • Utilizes proper procedures for entering/cleaning a guest room
  • Resolves guest complaints in a timely manner
  • Meet productivity standards for your position ensuring each GRA completes the number of credits required

Skills

Housekeeping Supervision
Team Leadership
Room Inspection
OSHA Compliance
Guest Complaint Resolution
Productivity Standards
Cleaning Procedures

MGM Resorts International

About MGM Resorts International

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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