Hotel Valet & Bellman, Austin (The Code, an AvantStay Hotel) at AvantStay

Austin, Texas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Hospitality, Short-term RentalsIndustries

Requirements

Previous hospitality, valet, or customer service experience preferred
Valid driver’s license with a clean driving record (required)
Ability to drive both manual and automatic transmission vehicles
Excellent communication and interpersonal skills with a positive, guest-focused attitude
Professional appearance and demeanor with strong attention to detail
Reliability, flexibility, and willingness to work weekends and holidays
Must reside in the United States
Ability to lift, carry, and transport luggage/items up to 50 lbs
Comfortable standing, walking, and moving quickly for extended periods (up to 8 hours per shift)
Ability to bend, stoop, reach, and safely push luggage carts
Comfortable working indoors and outdoors in varying weather conditions
Ability to safely enter, exit, and operate guest vehicles

Responsibilities

Warmly welcome guests upon arrival, providing attentive and professional assistance
Safely park and retrieve guest vehicles, following all property and safety procedures
Assist guests with luggage and personal belongings, ensuring proper handling and delivery to guest rooms
Escort guests to their rooms, explaining hotel amenities, property features, and services
Maintain accurate records of vehicle keys and guest information
Keep valet and bell areas clean, organized, and free of hazards
Support the front desk team to ensure seamless guest arrivals and departures
Provide directions, recommendations, and information about AvantStay properties and local attractions
Anticipate guest needs and proactively offer assistance to enhance their stay
Handle guest requests and concerns with professionalism and a guest-first attitude
Uphold AvantStay’s brand image and service standards at all times

Skills

Key technologies and capabilities for this role

guest servicevalet parkingluggage handlingcustomer assistancehospitality servicefront desk supportsafety procedures

Questions & Answers

Common questions about this position

What is the salary for the Hotel Valet & Bellman position?

The salary is $16.

Is this Hotel Valet & Bellman role remote or on-site?

This is an on-site position in Austin at The Code, an AvantStay Hotel.

What skills or qualifications are required for this role?

Requirements include a valid driver’s license with a clean driving record, ability to drive manual and automatic vehicles, excellent communication and interpersonal skills, and physical ability to lift up to 50 lbs and stand for extended periods.

What is the work environment like at AvantStay?

It’s a dynamic and innovative hospitality brand with a fast-paced, guest-facing environment focused on creating memorable experiences, requiring flexibility for weekends and holidays.

What makes a strong candidate for the Hotel Valet & Bellman role?

A strong candidate has previous hospitality, valet, or customer service experience, a positive guest-focused attitude, professional demeanor, reliability, and the physical ability to handle luggage and operate vehicles safely.

AvantStay

Luxury short-term rental management platform

About AvantStay

AvantStay offers a hospitality platform focused on short-term rentals, providing tailored experiences for guests. The company uses its own technology to manage bookings and operations, both on-site and remotely. With a presence in over 150 cities and a portfolio of 2,000 luxury properties, AvantStay partners with major platforms like Homes & Villas by Marriott International and facilitates direct bookings through more than 60 online travel agencies (OTAs). Unlike many competitors, AvantStay emphasizes curated experiences and a strong tech infrastructure to enhance guest interactions. The company's goal is to redefine the short-term rental market by delivering high-quality, personalized stays for travelers.

West Hollywood, CaliforniaHeadquarters

2017Year Founded

$185.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, Real EstateIndustries

201-500Employees

Benefits

Insurance, Health & Wellness Package

Performance Bonus & Stock Options

Work From Home

Paternity Leave

Flexible Hours

Paid Time Off, Bereavement Leave, and Paid Holidays

Employee Discount, Company Social Events, Free Lunch or Snacks, and Gym Membership

Diversity Program

Job Training

Professional Development

Risks

Increased competition in the luxury short-term rental market may impact AvantStay's market share.

Recent layoffs may indicate financial instability or operational challenges at AvantStay.

Expansion into new markets may strain resources and lead to integration challenges.

Differentiation

AvantStay offers highly-curated experiences tailored to guests' needs using proprietary technology.

The company operates in over 150 cities with a diversified portfolio of 2,000 properties.

AvantStay partners with major platforms like Homes & Villas by Marriott International.

Upsides

Increased demand for personalized travel experiences boosts AvantStay's growth potential.

The rise of 'workcations' presents an opportunity for AvantStay to market its properties.

Partnership with Allianz Partners enhances AvantStay's appeal with flexible travel options.

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