Hospitality Associate Sr. at Williams

Los Angeles, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Legal, Corporate ServicesIndustries

Requirements

High school diploma or equivalent
Minimum of one (1) year Hospitality services experience in a legal, banking or corporate environment or three (3) years of experience in hospitality, restaurant or housekeeping industry
Able to make independent decisions that conform to business needs and policy
Strong interpersonal communication skills
Excellent organizational skills
Ability to meet deadlines and complete all projects in a timely manner
Strong attention to detail
Ability to work well in a team environment
Professional attire and demeanor
Good written communication skills
Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to work in a fast paced, high energy environment
Ability to work on multiple projects simultaneously
Ability to operate basic audio/visual equipment
Professional telephone demeanor
Ability to anticipate client’s needs for meetings and events
Self-motivated with positive can do attitude
Proven customer service skills
Must be able to lift up to 50 lbs. on a regular basis
Ability to work standing up all or most of the time
Ability to work overtime as needed

Responsibilities

Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately
Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc
Clean up conference rooms after use and return property to vendors if necessary
Prepare coffee and other beverages in assigned kitchens each morning
Clean up coffee makers in each kitchen in the evening
Communicate with supervisor or client on meeting request concerns or deadline issues
Maintain inventory of catering supplies and order supplies as needed
Place orders for food and beverages for use during meetings
Assist in training new hires
Prioritize work flow
Assist in process improvement ideas
Answer telephone in hospitality center
Adhere to Williams Lea Tag policies in addition to client site policies
Use equipment and supplies in a cost efficient manner
Provide back-up support to Reception and/or Office Services as needed

Skills

Key technologies and capabilities for this role

hospitality servicesconference room setupaudio/visual equipmentcustomer serviceorganizational skillsproblem solvinginterpersonal communication

Questions & Answers

Common questions about this position

What is the pay for the Senior Hospitality Associate position?

The pay is $24.00 per hour.

Is this position remote or office-based?

This is an office-based position in the Los Angeles office.

What are the key qualifications and skills required for this role?

Requirements include a high school diploma or equivalent, minimum one year hospitality services experience in legal/banking/corporate or three years in hospitality/restaurant/housekeeping, strong interpersonal and organizational skills, attention to detail, and ability to work in a team and fast-paced environment.

What is the work environment like for this position?

The general work environment is professional, operating at sites with potential 24/7 operations, involving standing most of the time, lifting up to 50 lbs, and working with hot food and cleaning supplies in a fast-paced setting.

What makes a strong candidate for this Hospitality Associate Sr. role?

Strong candidates have relevant hospitality experience, excellent customer service skills, the ability to make independent decisions, strong problem-solving abilities, and a self-motivated positive attitude with professional demeanor.