Head of Technology, Discovery Journeys at Vanguard

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Investment Management, FinTechIndustries

Requirements

10+ years of progressive technology leadership experience
5+ years in enterprise architecture, engineering leadership, and large-scale delivery
Proven track record in search platforms (keyword, semantic, vector)
Proven track record in omni-channel content management
Proven track record in digital experience platforms
Proven track record in cloud-native solutions
Proven track record in microservices and modernization programs
Experience with Adobe Experience Manager (AEM) and integrating it with modern API-first architectures (highly preferred)
Deep expertise in Java, Microservices, GraphQL, Cloud, and web/mobile technologies
Strong stakeholder management, strategic planning, and organizational leadership skills

Responsibilities

Define and execute the technology strategy and multi-year roadmap for Discover Journeys
Enable clients to seamlessly search, explore product pages, and engage with next-generation discovery experiences
Define the future of integrated Search + Chat experiences by shaping the GenAI-driven strategy that combines semantic search, conversational interfaces, and personalized discovery
Build, scale, and develop global teams of senior engineering leaders and technical specialists
Foster a culture of innovation, high ownership, psychological safety, and continuous improvement
Mentor leaders to drive engineering discipline, architectural quality, and operational excellence
Lead modernization from legacy monolithic systems to microservices and composable enterprise architectures
Introduce and scale modern patterns including GraphQL BFF, Micro Frontends, and advanced digital experience platforms integrated with Generative AI
Drive adoption of intelligent search, omnichannel and real-time content delivery
Partner with Product, UX, Data, Marketing, and Cloud Engineering to align technology with business outcomes
Ensure compliance, governance, accessibility, and security standards across digital touchpoints
Build strong relationships with senior business leaders to influence investment, prioritization, and vision
Implement data-driven engineering practices to optimize performance, reliability, and developer productivity
Establish measurable KPIs tied to client experience, search performance, and journey satisfaction
Drive continuous improvement with a focus on automation, quality engineering, and resilient operations

Skills

Key technologies and capabilities for this role

Generative AISemantic SearchGraphQLMicroservicesMicro FrontendsComposable ArchitectureSearch TechnologyChat InterfacesContent ManagementInvestment ToolsDigital Experience Platforms

Questions & Answers

Common questions about this position

What experience is required for the Head of Technology, Discovery Journeys role?

Candidates need 10+ years of progressive technology leadership experience and 5+ years in enterprise architecture, engineering leadership, and large-scale delivery, with a proven track record in search platforms, omni-channel content management, digital experience platforms, and cloud-native solutions.

What salary or compensation is offered for this position?

This information is not specified in the job description.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What is the team structure for this position?

The role leads a global, multi-site organization of senior managers, architects, and engineering teams.

What company culture does this role foster?

The role fosters a culture of innovation, high ownership, psychological safety, and continuous improvement.

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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