Head of Strategic Programs & Projects - Global Centers at Expedia

Sofia, Sofia City Province, Bulgaria

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Data Analytics, Financial Services, TechnologyIndustries

Requirements

7+ years of experience working in a data/IT/software business, financial services, telecoms or engineering industry
Knowledge of organizational structure, business strategy and process design, strategic and operational experience
Project management and Lean thinking focus having a Lean Six Sigma certification and continuous improvement mindset
Experience in capacity management and workflow analysis
Customer Service and Delivery skills and good understanding of the product lifecycle
Experience coordinating implementation approach across multiple locations and teams, working with Senior Leaders
Experience managing and delivering service improvement and knowledge sharing
Experience facilitating brainstorming workshops
Experience working in matrix organization, forming, and leading cross-functional teams
Financial Management and financial data analysis competencies
Expertise with BI and statistical reporting tools (Power BI or Tableau, Minitab)
Experience using Innovation and AI tools

Responsibilities

Ensure all programmes and projects are aligned with our strategic goals and deliver measurable value
Implement and maintain governance frameworks to monitor progress and manage risks
Collaborate with senior leadership to ensure transparency and agreement
Lead the execution of programmes using best-fit methodologies, ensuring high-quality, and on-budget delivery
Work with Global Centers Lead, Site Lead and Senior Management to support development of annual and multi-year strategy
Support development and management of Experian Bulgaria Strategic Focus Areas (SFAs)
Establish tracking and reporting mechanism for progress against strategic plans
Review central and regional operational metrics and create projects to increase efficiency, create revenue and guide collaboration
Contribute to decision-making at a senior level
Escalate and communicate risks, and lead escalation resolution
Work collaboratively and constructively with Experian Data Quality leadership team to solve business and resource challenges
Support project managers in execution of projects that fall under given programmes
Manage any contractors/third-party vendors within the programmes

Skills

Program Management

Project Management

Strategic Planning

Risk Management

Governance Frameworks

Stakeholder Collaboration

Leadership

Metrics Tracking

Operational Efficiency

Agile Methodologies

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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