Head of Production Operations at Zeta

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, BankingIndustries

Skills

Key technologies and capabilities for this role

ITSMITILSREChange ManagementDeploymentsSaaS OperationsService UptimeIT Service Management

Questions & Answers

Common questions about this position

What salary is offered for the Head of Production Operations role?

This information is not specified in the job description.

Is this Head of Production Operations position remote or office-based?

This information is not specified in the job description.

What key skills are required for the Head of Production Operations role?

Required skills include experience with Kubernetes, Prometheus, and other cloud-native technologies, strong programming skills and understanding of automation tools, plus expertise in IT service management (ITSM) and ITIL frameworks.

What experience is needed for the Head of Production Operations position?

Candidates need 15+ years of experience in IT operations management, with a focus on IT service management and ITIL frameworks, proven experience in managing large-scale operations in banking or similar industries, and strong leadership skills.

What makes a strong candidate for the Head of Production Operations role?

A strong candidate has 15+ years in IT operations management focused on ITSM and ITIL, experience managing large-scale banking operations, proven leadership in teams like SREs, and skills in cloud-native tech like Kubernetes.

Zeta

Cloud-native payment card processing platform

About Zeta

Zeta provides a platform for payment card processing that is designed for banks, financial institutions, and fintech companies. Their main product, the Omni Stack, allows clients to easily create and manage digital credit, debit, and prepaid card programs. This platform works by integrating with existing systems through APIs, which helps streamline the payment processing experience. Zeta stands out from its competitors by focusing on cloud-native solutions and ensuring compliance with important regulations, which helps build trust with their clients. The company's goal is to make payments seamless and less noticeable in everyday transactions, moving towards a future where payments are 'invisible'.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$369.6MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Risks

Competition from fintech startups may erode Zeta's market share.

Data privacy concerns could arise as Zeta expands globally.

Dependence on key partnerships like Sparrow poses risks if disrupted.

Differentiation

Zeta's Tachyon platform powers Sparrow's top-rated credit card for underserved markets.

Zeta's Omni Stack enables rapid launch of digital card programs for financial institutions.

Zeta is recognized for compliance with ISO IEC 27001, PCI DSS 4.0, and SOC 2 Type 2.

Upsides

Zeta's partnership with Sparrow opens new revenue streams in underserved markets.

Zeta's technology receives high ratings, enhancing brand reputation and customer trust.

Recognition by Celent boosts Zeta's market positioning for US banks and credit unions.

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