[Remote] Head of Product Design at Fetch

United States

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Experience as a design executive with a track record of leading a design organization
Ability to thrive at the intersection of strategy, craft, and leadership
Strong understanding of design principles, including user experience, interaction design, and research
Experience with design systems and processes
Ability to lead and inspire a multidisciplinary team
Strong collaboration and communication skills
Experience with hiring strategy, career development, and org design
Ability to drive growth and impact through design

Responsibilities

Lead and inspire Fetch’s growing design organization across consumer and enterprise teams
Grow and increase the impact of UX research
Define and evolve the long-term design vision and operating model
Foster a culture that balances creative ambition, beauty, and usability with measurable impact
Partner with Product, Data, and Engineering to define user-centered strategies
Align UX research with data analytics to deliver powerful insights
Collaborate with Marketing, Sales/GTM teams to ensure cohesive storytelling and consistent brand expression
Champion design thinking and user-centered decision-making throughout the company
Develop and mentor emerging leaders
Create an environment where designers feel empowered to experiment and innovate
Scale and structure the design organization for long-term success
Raise the bar for product design, interaction design, and research quality across the Fetch ecosystem

Fetch

On-demand delivery service for local products

About Fetch

Fetch Delivery Inc. provides on-demand delivery services to individual consumers and local businesses in Santa Fe, NM, and Boulder, CO. Customers can order a variety of products, including groceries, pharmacy items, meals, pet supplies, and more, sourced from hundreds of local businesses. Once an order is placed, Fetch's drivers pick up the items and deliver them directly to the customer's home. The company differentiates itself by focusing on local partnerships and offering a wide range of products, while also providing flexible earning opportunities for drivers. Fetch's goal is to meet the growing consumer demand for convenience and time-saving solutions in the local delivery market.

Irvine, CaliforniaHeadquarters

2013Year Founded

$9.2MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer Software, Consumer GoodsIndustries

11-50Employees

Benefits

Stock options

401k match

Medical, dental, & vision

Pet insurance

Education reimbursement

Flexible PTO

Parental leave

Flexible work schedule

Hybrid work environment

Risks

Increased competition from DoorDash and Uber Eats could overshadow Fetch's market presence.

Rising operational costs may impact Fetch's profitability as it scales delivery services.

Potential regulatory changes in gig economy labor laws could affect Fetch's business model.

Differentiation

Fetch offers a unique receipt-scanning rewards app, enhancing customer loyalty and engagement.

Fetch Delivery specializes in hyper-local delivery, focusing on Santa Fe and Boulder areas.

Fetch integrates AI and ML to optimize delivery logistics and improve user experience.

Upsides

Fetch raised $50 million from Morgan Stanley, indicating strong financial backing and growth potential.

Fetch's appointment of a former Uber executive as CFO strengthens its leadership team.

Fetch's use of AI and gamification can boost user engagement and retention.

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